RV Consignment Specialist

About Us

Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are looking for an Consignment Sales Professional to monitor online sales inquiries and assist in building the customer database.

Responsibilities

• Monitor and respond promptly to online inquiries via email, chat, and other digital channels.
• Engage with potential customers to gather information about their preferences and requirements.
• Provide accurate and detailed information about available vehicles, pricing, promotions, and financing options.
• Offer personalized recommendations and guide customers towards suitable vehicle options based on their preferences.
• Collaborate with the marketing team to create engaging online content, promotions, and campaigns.
• Maintain a database of customer interactions and follow-up activities to ensure timely and consistent communication.
• Nurture leads over time, staying in touch with potential buyers and providing updates on new inventory and promotions.
• Cook up with the sales team to seamlessly transition online leads into the dealership for unit tours and final purchase negotiations.
• Aid in completing paperwork and documentation for online sales transactions.
• Track and report key performance indicators (KPIs) related to online sales, lead conversion rates, and customer satisfaction.
• Provide regular reports to management on the effectiveness of online sales strategies and initiatives.

Requirements

• Minimum Qualifications:
• A high school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Proficient computer skills, including experience with online listing and social media platforms.
• Ability to work independently and meet deadlines.
• Essential Characteristics:
• Customer Focused: We listen, solve problems, and stay focused on our mission.
• Humble: We stay coachable and always learning, confident in our skills but never arrogant.
• Reliable: We keep our word to our team and our customers--doing what we say every time.
• Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Benefits

• Competitive wages
• 401K
• Medical insurance
• Dental insurance
• Vision Insurance
• Company-Paid Life insurance
• Supplemental Life Insurance
• Short- & Long-Term Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• EAP
• Wellness Program including Gym Reimbursement
• Vacation, Personal Time & Holiday pay