Runner

About the role

VueStay Vacations by Casago hosts premier stays across top vacation destinations in the United States. With local experts in every market and the backing of a trusted national network, we provide a seamless, well-supported experience so guests can book with confidence and enjoy more relaxing trips! We partner with homeowners to oversee everything from guest experience and on-the-ground property care, while maximizing our homes' performance and providing owners peace of mind. We expertly manage over 4500 homes across 8 states, offering a variety of "Vues" for our guests' stay. When you join VueStay Vacations, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. The Runner supports the local Operations team with almost anything needed - light maintenance tasks, housekeeping support, running supplies to the team out in the field and anything else requested by management to ensure our portfolio of homes. This is a full time year round job with benefits.

Responsibilities

• Assist the Operations team in the local market, preparing homes for guest check in and check out.
• Frequently travel between units delivering supplies to housekeepers, maintenance teams and others, aiding guests, and running errands.
• Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes.
• Remove trash from homes.
• Order, maintain and replenish maintenance supplies and inventory.
• Complete a variety of maintenance tasks within a home such as appliance/ cable/ wifi troubleshooting, cleaning hot tubs, and replacing light bulbs.
• Meet and maintain company Standard Unit Appearance, correcting inconsistencies in the homes you enter.
• Assist housekeeping as needed by completing cleans.
• Establish and maintain open, collaborative relationships with local team members and regional leadership teams as needed.
• Provide cross-coverage for your team members when necessary.
• Other duties as assigned because every day is different in hospitality!

Requirements

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior experience working in maintenance or housekeeping role a bonus.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in