Route Technician (IA)
About Us
Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments. Accel also owns and operates brick and mortar casinos and a racino venue. Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company's racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year. For more information, please visit www.accelentertainment.com.
Job Description Summary
The primary responsibilities of this position include, but are not limited to, the collection of amusement machines owned/operated by the Company and located in contracted establishments, as well as assisting in other areas as needed.
Duties and Responsibilities
- Perform amusement collections per assigned route
- Check and maintain appropriate amusement supplies, plush, pool cues, etc. at all assigned locations
- Adhere to assigned amusement collection scheduled routes, work with supervisor should changes be needed prior to changing
- Use collection software fluently
- Provide preventative maintenance, i.e., cleaning amusement equipment, check for broken or not working machines at locations when collecting
- Complete projects as assigned
- Maintain positive relations with customers
- Perform wellness checks daily at assigned locations when not collecting, speaking with owners and establishment staff
- Maintain compliance across assigned routes, i.e. licensing stickers
- Communicate any issues to supervisor
- Communicate to supervisor and work with Service to address route needs
- Other duties as assigned
Qualifications
- High school diploma or equivalent, one to three years related experience, or equivalent combination of education and experience
- 2 years of previous cash handling experience
- 1-2 years of route collections experience
- Must be smart phone/iPad literate
- Willing to drive extensively daily
- Must have a valid Driver's License
- Ability to work independently or as part of a team
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Minimum of 21 years of age
Pay
Base Pay Range $23.00 per hour. This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
Benefits
- Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts
- Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans
- Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief