Route Specialist

About the role

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies. Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

Responsibilities

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
• Communicate effectively through oral, written, phone and face-to-face interactions.
• Load and unload trucks, manage customer inventory, provide product knowledge, price, codes, colors, sizing, changes/quantities, availability, product application, prepare and follow up on work orders, ensure invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call-offs (flexibility).
• Provide additional route support as needed (reroutes, additional volume etc…).
• Make special deliveries to customers.
• Lead generation.

Requirements

• High School Diploma or equivalent required.
• Clean driving record.
• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
• Ability to lift 50 pounds plus and push and pull carts of linen.
• Must be computer literate.

PREFERRED QUALIFICATIONS

• Some delivery, logistics and/or route experience.
• One year experience with account management and ensuring customer satisfaction.
• Practical insight specific to the textile services industry and operations.

Benefits

• Weekly pay.
• Medical, Dental, Vision, Pet, Legal, and Hospital Indemnity Insurance.
• 401k (match).
• Paid Time Off Package.
• Paid Parental Leave.
• Tuition Reimbursement.
• Referral Program.

Company Culture

Great company culture, Collaborative team environment.

EEO / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.