Route Specialist

About the role

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Responsibilities

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
• Load and unload truck, truck organization.
• Manage customer inventory.
• Pricing, codes, colors, sizing, changes/quantities, availability, product application.
• Paperwork: work order preparation and follow-up, invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call offs (flexibility).
• Provide additional route support as needed (Reroutes, additional volume etc…).
• Make special deliveries to customers.
• Lead generation.

Qualifications

• High School Diploma or equivalent required.
• Clean driving record.
• Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.
• This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.
• Able to lift 50 pounds plus and push and pull carts of linen.
• Must be computer literate.

Preferred Qualifications

• Some delivery, logistics and/or route experience.
• One year experience with account management and ensuring customer satisfaction.
• Knowledge of practical insight specific to the textile services industry and operations.

Benefits

• Weekly pay.
• Medical, Dental, Vision.
• Pet, Legal, and Hospital Indemnity Insurance.
• 401k (match).
• Paid Time Off Package.
• Paid Parental Leave.
• Tuition Reimbursement.
• Referral Program.

Pay

Pay Range Based on Experience $25.00 to $28.00 per hour, must be willing to work flexible hours.

Schedule

Flexible hours to accommodate route-based service.