Route Sales Supervisor (CDL required)

About the role

Supervise route sales driver and related activities at assigned terminal and/or distribution center. Create work schedules for drivers. Identify and implement effective and timely solutions to transportation and distribution routing and delivery challenges. Develop and promote safety, customer service, and operational excellence.

Responsibilities

• Create work schedules, ensuring coverage of each route
• Train route drivers to sell in products, including new, seasonal, or line extensions
• Train route drivers to manage inventory and merchandise product
• Train in pre-sell where applicable
• Ensure driver safety training conducted and coach safe driving practices
• Coach and develop each driver by demonstrating skills and route riding on a regular basis
• Set objectives and track results for each route sales driver
• Utilize data from internal systems and other sources to assist managers with KPI’s
• Optimize distribution productivity
• Ensure compliance with any DOT regulations; keep informed of regulatory and logistical issues
• Sustain a culture committed to quality service and high performance
• Encourage teamwork
• Respond constructively and effectively with daily routing situations and customer situations
• Act decisively at the right time
• Manage customer complaints
• Solve problems with desire to produce exceptional results
• Coordinate and dispatch special deliveries
• Coordinate route settlement and inventory validation on the route sales driver side
• Collaborate with other supervisors to coordinate activities of individual departments
• Provide for the supervision of assigned employees in scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management
• If a collective bargaining agreement exists, may participate in grievances or other contract related activities and discussions

Requirements

• High School Diploma or equivalent
• 2 to 5 years of distribution, logistics, and/or transportation experience, including demonstrated leadership attributes, team lead experience, or supervisory experience
• Class A or B commercial driver’s license in state of residence required
• Have air break endorsement
• Have or able to obtain state issued milk sampler/hauler license as required
• Have current medical card as required
• May be required to obtain and maintain other certifications and/or licenses for continued employment
• Knowledge of distribution and transportation practices
• Solid understanding of DOT transportation regulations related to lawful operation
• Understanding of industry, safety, quality, etc., policies (PMO, OSHA, SQF, GMP)
• Knowledge of geographic area (pick-up and delivery area)
• Knowledge of principles and practices of supervision, training, and personnel management
• Skills in leadership, coaching, and team building
• Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handhelds
• Able to communicate clearly and effectively, both verbally and in writing
• Able to adapt and manage to change effectively
• Able to consider impact of actions and decisions on employees, coworkers, and customers
• Able to multi-task and problem solve
• Able to handle challenging or conflict situations with tact and professionalism
• An Equal Opportunity Employer including Disabled/Veterans

Pay

$74,000 - $77,000 / year

Schedule

First shift: Monday-Friday, 8am-5pm