Route Relief Utility Driver
Job Summary
The Route Relief/Utility RSR supports the Service Department in meeting customer needs through up-selling/cross-selling and providing superior customer service. Main duties include covering routes, performing service-related tasks, and assisting in rush deliveries, renewals, audits, and training.
Essential Functions
- Perform all responsibilities of a Route Sales Representative and related tasks.
- Learn and support all routes.
- Run routes as needed for holidays, vacations, or other vacancies.
- Avoid on-route tasks when necessary, assisting in rush deliveries, renewals, audits, training, and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell, sample all lines of service or product, and ensure a profitable product mix.
- Participate in promotions and contests, training, and audits.
- Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
- Build relationships, communicate openly, educate customers, and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
- Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments.
- Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
- Service items such as facility maintenance products.
- Monitor and report competitive activity.
- Keep service agreements current and renewed.
- Return from route and offload soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
- Support other service personnel as required by supervision.
Qualifications
- Have and maintain a valid Drivers License, CDL when applicable, and be 21 years or older.
- Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
- Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and follow direction, and good time management skills and team player.
- Recognize colors, sizes, and types of product and count, add, and subtract accurately.
Additional Functions
Support other service personnel as required by supervision.
Benefits
Our Full-time Employees Enjoy:
- 401K Plan with Company Match
- Medical, Dental, Vision, FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Choice of Global Cash Card or Direct Deposit
- Career Advancement
- Learning & Development Opportunities
- Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
Equal Opportunity Employer
We are an Equal Employment Opportunity Employer. Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.