Route Relief Utility Driver
About the role
The Route Relief/Utility RSR supports the Service Department in meeting customers' needs through up-selling/cross-selling and providing superior customer service. Main duties include covering routes, performing service-related tasks, assisting in rush deliveries, renewals, audits, training, and handling customer payments.
Responsibilities
- Perform all responsibilities of a Route Sales Representative and related tasks.
- Learn and support all routes.
- Run routes as needed for holidays, vacations, or other vacancies.
- Assist in rush deliveries, renewals, audits, training, and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell, sample all lines of service or product, and ensure a profitable product mix.
- Participate in promotions and contests, training, and audits.
- Follow company policies/procedures regarding new customers, managing customer needs, and all aspects of service.
- Build relationships, communicate openly, educate customers, and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
- Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments.
- Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
- Service items such as facility maintenance products.
- Monitor and report competitive activity.
- Ensure service agreements are current and renewed.
- Return from route and offload soiled textiles in the receiving area of the facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.
Qualifications
- Valid Drivers License, CDL when applicable, and at least 21 years old.
- Driving record free of chargeable accidents, speeding, safety or other violations.
- Excellent skills in the operation of vehicles and at least one year of safe and successful driving experience.
- Excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehension, and following direction.
- Good time management skills and team player.
- Recognize colors, sizes, and types of product and count, add, and subtract accurately.
Skills
- Customer service skills.
- Route sales skills.
- Vehicle operation skills.
- Time management skills.
- Team player skills.
Benefits
- 401(k) Plan with Company Match
- Medical, Dental, Vision, and FSA/HSA
- Life Insurance, Disability Insurance
- Vacation, Sick Time, Holidays
- Choice of Global Cash Card or Direct Deposit
- Employee Assistance Program (EAP)
- Career Advancement Development Opportunities
- Inclusive and Diverse Team Environment
About Us
We are Alsco Uniforms. Founded in 1889, we are a global leader in the uniform and linen rental industry, serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations. At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We are looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth. Join our team and build your career with Alsco Uniforms!
Contact Information
For more information about Alsco Uniforms, visit alsco.com. To apply for this position, please visit our careers page or contact us directly.