Route Dispatch Team Lead

What We Offer

• Starting at $20 - $22 per hour
• Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
• 401k with a generous company match
• PTO for Full-time individuals
• Paid Holidays for full-time employees
• Paid Sick leave and Bereavement for FT/PT employees
• Employee Stock Purchase Plan
• Empowering and positive workplace culture
• Strong potential and room for growth with an Individualized Leadership Plan for every team member
• Paid hands-on training opportunities
• Referral bonuses

Responsibilities

• A day in the life of a Route Dispatch Team Lead:
• Lead, train, and coach a team of Route Dispatchers
• Ensure routes are built for maximum efficiency and productivity
• Step in to assist with dispatching when needed or when coverage is short
• Support real-time scheduling, routing adjustments, and technician communication
• Maintain high standards of accuracy in scheduling, customer communication, and account management
• Aid in developing processes and improving team performance

Qualifications

• Full-Time (9am - 6pm)
• High School Diploma required; some college preferred
• Minimum 2 years of experience in a related field preferred
• Experience with computer database systems or software
• Ability to quickly learn Pest Routes and routing methods to maximize efficiency
• Strong adaptability and professionalism in fast-paced or high-stress situations
• Growth mindset with a desire to learn and improve
• Positive, professional appearance and demeanor
• Excellent verbal and written communication skills
• Genuine personality with confidence in office and customer service skills