Route Auditor

About the role

The Route Auditor rides with a driver during their scheduled commercial or residential route to identify enhanced operating efficiencies, ensure accurate billing, and uncover opportunities for service improvements and safety enhancements. The auditor recommends changes to route scheduling, service capabilities, or other aspects to improve the customer experience.

Responsibilities

• Ride with assigned driver on designated commercial and/or residential routes to gather data, including travel times, disposal volumes, service and collection times, and accuracy of the route sheet to reduce cost, improve revenue, and mitigate safety hazards.
• Ensure proper customer billing by verifying actual container weight, container size, and number of weekly pickups; report discrepancies to Sales, Customer Service, and/or Accounts Receivable.
• Identify opportunities for additional revenue and inform Sales and/or Customer Service.
• Use Route Editor program to identify overlapping routes and recommend efficiency improvements.
• Identify safety hazards associated with the route and recommend changes.
• Recommend container repairs or replacements as necessary.
• Prepare detailed reports of route audit findings; review data and recommended improvements with General Manager and department managers.
• Enter data into the customer database regarding route audit findings.
• Perform other job-related duties as assigned.

Requirements

• Two years of experience as a commercial driver or a waste industry helper.
• Experience in a customer-facing position.
• Good time management skills to ensure responsibilities are completed efficiently and safely.
• Strong follow-through ability; adheres to work schedule and addresses challenges as they arise.
• Working knowledge of Microsoft Office products.

Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

For more details, visit Republic Services Benefits.

About the company

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry, providing customers with a comprehensive set of products and services, including recycling, waste, special waste, hazardous waste, and field services. The company is committed to advancing circularity and supporting decarbonization to create a more sustainable world.

In 2025, Republic’s total company revenue was $16.6 billion, with adjusted EBITDA of $5.3 billion. The company serves 13 million customers and operates over 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Republic combines local operational management with standardized business practices to drive efficiencies while maintaining decision-making at the local level.

The company’s 42,000 team members are guided by core values: Safe, Committed to Serve, Environmentally Responsible, Driven, and Human-Centered. Republic Services has an employee engagement score of 86 and an inclusive, diverse culture where every voice counts. In 2024, the Republic Services Charitable Foundation and local community grants positively impacted 5.1 million people.

Strategy

Republic Services’ strategy focuses on generating profitable growth through acquisitions and industry advancements, managing customers’ waste streams via a North American footprint of vertically integrated assets. The company emphasizes three growth areas:

• Recycling and Waste: Expanding footprint through organic growth and acquisitions, aggregating materials at scale to unlock advanced recycling opportunities and cross-selling new products and services.
• Environmental Solutions: Expanding capabilities and geographic reach to help customers manage technical waste streams, including PFAS remediation.
• Sustainability Innovation: Advancing circularity and decarbonization through initiatives like the Republic Services Polymer Center (the nation’s first integrated plastics recycling facility) and a joint venture with Ravago (Blue Polymers) to meet demand for sustainable packaging. The company is also leveraging its landfill network to convert landfill gas into Renewable Natural Gas (RNG), with a goal to beneficially reuse 50% more biogas by 2030 (2017 baseline).

Recent recognition

• Barron’s 100 Most Sustainable Companies
• CDP Discloser
• Dow Jones Best-In-Class Indices
• Ethisphere’s World’s Most Ethical Companies
• Fortune World’s Most Admired Companies
• Great Place to Work
• Sustainability Yearbook S&P Global