Room Attendant - Hotel 55

About the role

The Room Attendant at Hotel 55 Chicago is responsible for maintaining the cleanliness, comfort, and overall appearance of guest rooms and public areas. This role ensures that all guest rooms are prepared to Coury Hospitality's high standards, contributing to exceptional guest experience and satisfaction.

Responsibilities

• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing surfaces.
• Replace linens, towels, and amenities according to property standards.
• Ensure guest rooms are ready for occupancy in a timely manner.
• Aid in cleaning and upkeep of hotel public areas including hallways, lounges, restrooms, and elevators.
• Ensure cleanliness, safety, and organization in all areas.
• Respond courteously to guest requests related to housekeeping.
• Deliver requested items such as towels, toiletries, or amenities to guest rooms.
• Report any guest concerns or maintenance issues to the Housekeeping Supervisor or Front Desk.
• Maintain cleanliness and organization of housekeeping carts and storage areas.
• Follow all safety and sanitation procedures including proper handling of cleaning chemicals.
• Report maintenance issues or safety hazards to appropriate departments.
• Adhere to Coury Hospitality's standards for guest privacy and confidentiality.
• Work collaboratively with other housekeeping team members to ensure smooth operations.
• Assist in training new team members when needed.
• Communicate effectively with Front Desk, Maintenance, and other departments.

Requirements

• A high school diploma or equivalent is preferred.
• Previous housekeeping experience is preferred.
• A strong attention to detail and commitment to cleanliness are essential.
• The ability to work independently and as part of a team is important.
• Good physical stamina and time management skills are necessary.