Room Attendant

About the role

The Westin San Antonio North is a luxury hotel located in North San Antonio, offering a blend of Texas hospitality and Southern charm. Situated near the Alamo and the Riverwalk, it is conveniently close to various attractions. HEI Hotels and Resorts is dedicated to fostering a diverse and inclusive workplace, supporting its associates through various initiatives and benefits.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.
• Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts offers a comprehensive benefit program designed to support your physical, mental, and financial wellness. This includes competitive medical and dental programs through Anthem Blue Cross Blue Shield, Vision insurance programs through EyeMed, vacation, sick, and holiday programs, pet insurance through the ASPCA, and a 401(k) Savings Plan with matching funds. Additionally, there are supplemental, spousal, and child life insurance, as well as Short and Long-Term Disability plans. HEI Hotels and Resorts is committed to providing a diverse and inclusive workplace, and we are dedicated to supporting our associates through various initiatives and benefits.

Compensation

Tipped/Service Charge Eligible: No
Discretionary Performance Bonus Eligible: No

Equal Opportunity Employer

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.