Robot Service Technician

About the role

The Robot Services team is responsible for maintaining and improving the health of our deployed robotic fleet. As robots operate in customer homes and real-world environments, this team diagnoses failures, performs repairs, and partners closely with Engineering to improve reliability, serviceability, and overall fleet performance.

Responsibilities

• Complete high-quality repairs and maintenance activities that return robots to service safely and efficiently.
• Diagnose mechanical, electrical, and system-level failures while documenting root causes and corrective actions.
• Execute validation and test procedures to ensure repaired robots meet operational and performance requirements.
• Maintain accurate service records that support fleet reliability analysis and continuous product improvement.
• Identify recurring failure trends and provide actionable feedback to Engineering and Operations teams.

Requirements

• 2+ years of experience in robotics, manufacturing, aerospace, automotive, electronics, or another hands-on technical field.
• Experience assembling, maintaining, or repairing electromechanical systems.
• Ability to read and interpret technical drawings, schematics, and work instructions.
• Experience using measurement and diagnostic tools such as calipers, multimeters, torque tools, or similar equipment.
• Ability to work safely around electrical systems, lift components, and perform hands-on work for extended periods.

Preferred Skills

• Experience working on robotic systems, automation equipment, or complex electromechanical products.
• Experience with wiring harness repair, precision soldering, crimping, or connector assembly.
• Familiarity with command-line tools, hardware diagnostics, or embedded system troubleshooting.

What Does a Successful 1X Team Member Look Like

Team members at 1X who thrive here are builders. They move fast, own their work completely, and treat time like it's the one thing you can't get back - because it is. They say what they mean, finish what they start, and hold themselves to a standard before anyone has to ask. We push each other to be better, and we do it with honesty and respect.

Compensation Range

$25.00 - $43.00 per hour

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, company holidays, and parental leave
• 401(k) plan with company match (100% on the first 3% of contributions, 50% on the next 2%)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) options
• Commuter benefits (transit and parking)
• Short-term and long-term disability, and life insurance
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Onsite snacks and catered lunches

Equal Opportunity Employer

1X is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, marital status, medical condition, genetic information, disability, military or veteran status, justice system impact, or any other characteristic protected under applicable federal, state, or local law.