Roaming Property Manager

Job Summary

FWM’s Roaming Property Managers positively impact the lives of our residents and support our property management teams and ensure that our properties are successful. Along with daily traveling to sites within their region’s portfolio, they help assist in a number of areas including but not limited to leasing, budget monitoring, collections, reporting, and compliance with fair housing, as well as local, state, and federal affordable housing programs.

Essential Duties & Responsibilities

• Travel daily to sites across their region to fill in for, support, and assist operations.
• Aid with leasing, compliance, maintenance, resident complaints, rent collection, timely recertifications, reporting, and handling any necessary property management tasks while on site.
• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Collect and deposit rent within 24 hours of collection, notifying residents of delinquent rent.
• Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
• Maintain and build applicant wait list.
• Conduct initial lease process with certification and annual re-certification for affordable housing, state agency, and government agency programs.
• Pass INSPIRE, State, and Government Agency inspections as well as maintaining company standards.
• Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
• Process applications for move-in/transfer and forward to Compliance for approval.
• Inspect and supervise the work of outside vendors.
• Walk the property on a daily basis.
• Organize community activities on a regular basis according to the requirements of your property's individual property management agreement and lease.
• Be available to be on call for after-hours emergencies and other business needs.
• Travel to, and participate in, both regional and home office training and/or conferences as required.

Required Qualifications

• Education: High school diploma or equivalent
• Experience: Minimum 3 years of experience in affordable housing property management
• Experience: Experience working with the Low Income Housing Tax Credit program
• Skills & Competencies: Strong customer service skills, strong knowledge of Real Page One, strong knowledge of fair housing, local and state regulations, proficiency in auditing, training, and executing standards and goals, strong competency in Microsoft office suite, and familiarity with learning new software

About the Role

Fairway Management (FWM) is a key division of JES Holdings, responsible for the management, upkeep, and day-to-day operations of more than 250 apartment communities and single-family rental subdivisions in the affordable housing market. FWM's team works together to provide exceptional service to our clients and communities. We are driven by our core values of entrepreneurship, integrity, accountability, and our mission to serve our communities.