Roadway Incident Response Technician-3

In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate, and maintain the express lanes on Interstate 66 Outside the Beltway. This project will transform the corridor—approximately 22 miles from the Capital Beltway (I-495) to Gainesville (US Route 29)—by adding three toll-free general-purpose lanes and two express lanes in each direction, a state-of-the-art electronic toll system, expanded transit service, park-and-ride lots, interchange enhancements, and shared-use paths for multimodal travel. The $2.5 billion public-private partnership delivers significant savings for Virginia while prioritizing employee growth, internal promotion, and a dynamic, diverse work environment.

About the role

The Incident Response Technician operates an emergency response vehicle to provide roadside assistance (tire changes, fuel/water provision), accident management, vehicle tagging, debris removal, and coordination of team tasks. Dispatched by the I-66 Traffic Management Center, you will also assist maintenance personnel with traffic control and other duties as needed.

Responsibilities

• Contribute during emergency response operations and ensure compliance with safety protocols
• Operate an Incident Response Truck Mounted Attenuator (IRTMA)
• Inspect and make minor repairs to equipment
• Provide friendly roadside assistance to stranded motorists
• Respond to incidents on I-66, adapting quickly to changing conditions
• Perform traffic control, pavement repair, roadside assistance, vehicle removal, and debris cleanup
• Be available for on-call emergency response as needed
• Conduct miscellaneous maintenance on I-66 Express Lanes and buildings
• Perform any other assigned duties

Requirements

• Valid Driver’s License (CDL not required but potential to obtain one is required)
• 3–5 years in traffic control/management
• National Traffic Incident Management Responder Training
• Advanced First Aid certification
• NIMS 100, 200, 700 training
• Basic automotive mechanics knowledge
• Proven leadership experience and ability to manage a team

Skills

• Ability to interact with colleagues in a team structure
• Self-motivated and able to motivate others
• Good communication skills
• User-level proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint) and ability to learn other PC-based software
• Ability to multitask and problem-solve in a fast-paced environment

Work Environment & Physical Demands

• Work alternate schedules, including weekends and night shifts; may be assigned to a scheduled shift or required to work off hours regularly
• Moderate to high noise levels due to heavy machinery and traffic conditions
• Some roadway travel required
• Must be able to lift and/or move up to 50 lbs individually
• Frequently required to stand, walk, climb, drive, and sit for long periods during day and night operations
• Must be able to work in elevated positions and various weather conditions
• All necessary personal protective equipment (PPE) will be provided

Pay

$60,320 – $64,480 per year. The salary range represents the full pay band for this position; actual compensation will be based on relevant experience, skills, certifications, and qualifications at the time of hire. In limited circumstances, compensation above the posted range may be considered for exceptionally qualified candidates.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Supplemental benefits as outlined in the company’s program
• Eligibility for an annual bonus (for certain positions)