Incident Response Technician

About the role

Incident Response Technician (IRT) proactively patrols the Harris County Toll Road Authority maintained toll road system searching for stranded vehicles, debris, or any other potential traffic hazards which could impact patron safety or commute time. IRT also assists with the clearance of incidents, traffic control, and/or remediation of minor hazardous material spills.

Responsibilities

• Patrol the toll road system for any potential traffic hazards or stranded motorists.
• Change flat tires, perform minor vehicle repairs, give fuel and water.
• Tow vehicles to a safe location, transport stranded patrons, and maintain assigned equipment.
• Assist HCTRA Incident Management Team/Maintenance personnel when needed by responding to incidents involving traffic hazards, debris on roadway, and minor hazardous material spills.
• Monitor assigned toll road areas daily by observing, identifying, and attempting to remove/prevent potential safety hazards.
• Respond immediately to major incidents affecting toll road traffic movement as directed by the Incident Management Team or when necessary.
• Maintain necessary tools and equipment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Management may, at its discretion, assign or reassign duties and responsibilities at any time.

Requirements

• High School Diploma or GED equivalent.
• 1-3 years' experience.
• Successfully completes IRT training.
• Ability to work assigned district with minimum supervision.
• Completed NIMS training.
• Basic computer skills, good written and verbal communication skills.

Physical Demands

• Must be able to work in inclement weather conditions.
• Be able to lift, push, or move 50 pounds.

Schedule

Full-time position. Must be willing to work any shift with any days off.

Work Environment

Outside exposure, various shifts, and work hours.

Employment may be contingent on passing a drug screen and meeting other standards. Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume as supporting documentation, but only information stated on the application will be used for consideration.