Roadside Assistance Technician (SSP)

About the role

I-77 Mobility Partners LLC is financing, developing, designing, constructing, operating and maintaining the 26-mile I-77 Express project as part of a public-private partnership with the North Carolina Department of Transportation. The tolled express lanes run adjacent to the general-purpose lanes on I-77 between uptown Charlotte and Mooresville. I-77 Mobility Partners is responsible for operations and maintenance of all lanes, both express and general purpose, and right of way within the designated project corridor limits.

Responsibilities

• Operates assigned vehicles (pick-ups) and 6-wheel trucks with mounted crash attenuators
• Inspects equipment for proper operating condition, makes minor repairs or adjustments, lubricates and assists in making repairs as required
• Responds to traffic incidents, provides roadside assistance to motorists on I-77 between uptown Charlotte and Mooresville and available on-call after hours for emergency incident response, as needed
• Performs miscellaneous duties, such as general traffic control, pavement repair, roadside assistance, pushing vehicles out of travel lanes and debris and animal carcasses removal
• Performs miscellaneous building maintenance as required
• Available on-call after hours for emergency maintenance service, as needed

Qualifications

• Must possess a valid Driver’s License
• Must have the ability to obtain a CDL, if needed, in the future
• National Traffic Incident Management Responder Training Program (SHRP2 & TIM) and Incident Management Assistance Patrol (IMAP) NCDOT training will be preferred
• 0-3+ years of experience in general traffic control, and traffic management is desired
• Previous experience with roadside assistance vehicles such as emergency response and towing vehicles
• Basic knowledge of automotive mechanics

Desired Qualifications

• Ability to interact with colleagues in a team structure
• Self-motivated and able to motivate
• Good communication skills
• User level of Microsoft Office (Microsoft Excel, Outlook, Word, and PowerPoint) and capable of learning and use other PC-based software
• Must be able to multitask and problem solve within a fast-paced environment

Benefits

We offer highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.