Roadside Assistance Driver (49141)

Job Summary

Multiple full-time Tow Truck Operator (Flatbed) positions available primarily out of our East Providence & Providence locations. Positions available on SECOND and THIRD SHIFT. Compensation: $21.50 - $24.75 hour along with full benefits & incentives. Rate range includes differentials. Additional $2.50 per hour overnight differential added on any hours worked between 10pm and 6am. Additional $1 per hour weekend differential for any weekend hours worked. Additional $1.50 per hour evening differential for any hours worked between 6pm and 10pm. Differentials CAN be combined!

Responsibilities

• Respond to AAA member’s requests for roadside assistance
• Communicate with dispatchers to determine logistics, service to be performed, and ETA
• Greet stranded AAA member on scene, ensure their safety, provide reassurance and/or advice to members who are fearful or anxious, and assess the overall situation with member & vehicle
• Assess the safety of the scene where service is to be performed, ensuring a safe environment for you, the member, and the service
• Provide minor mechanical assistance using provided tools/gear (battery boosts, tire changes, lock-outs)
• If towing is required, safely tow the member’s vehicle in accordance with AAA policies & procedures using AAA’s state-of-the-art tow vehicles (flatbed or wrecker)
• Occasionally support other fleet locations, and have the flexibility to work nights, extended hours, weekends, and holidays

Qualifications

• Active and valid driver’s license issued by only one state or jurisdiction
• Satisfactorily pass a motor vehicle record check during pre-hire screening and periodically during employment in accordance with policy
• Ability to obtain and maintain a DOT medical certificate

Benefits

• Full benefits & incentives
• Differentials can be combined

Additional Information

• Positions available on SECOND and THIRD SHIFT
• Compensation: $21.50 - $24.75 hour
• Additional $2.50 per hour overnight differential
• Additional $1 per hour weekend differential
• Additional $1.50 per hour evening differential

Requirements

• Active and valid driver’s license issued by only one state or jurisdiction
• Satisfactory completion of a motor vehicle record check
• Ability to obtain and maintain a DOT medical certificate

Skills

• Communication skills
• Customer service skills
• Emergency response skills
• Basic mechanical knowledge
• Safe driving skills

Benefits

• Full benefits & incentives
• Differentials can be combined

Pay

$21.50 - $24.75 hour

Schedule

• SECOND and THIRD SHIFT