Jobs · Customer Service · Texas

Road Logistics Terminal Handling Manager

Kuehne+Nagel · El Paso, TX · 2 days ago
On-siteCustomer ServiceFull-time
It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. ‎ We are looking for an experienced Road Terminal Handling Manager to lead warehouse operations, inventory accuracy, safety compliance, and team performance at our El Paso facility. This leadership role is responsible for driving operational excellence, ensuring customer satisfaction, maintaining regulatory compliance, and managing warehouse resources while fostering a safe and productive work environment. How you create impact Lead daily warehouse operations, ensuring efficient inbound, outbound, and inventory management processes while maintaining operational excellence.Monitor warehouse management system transactions and inventory control programs to achieve and sustain best-in-class inventory accuracy.Ensure compliance with C-TPAT, QSHE, security, safety, and customer-specific standards, policies, and procedures.Manage warehouse facilities, equipment, consumables, and staffing resources to support operational and customer requirements.Develop, coach, and lead warehouse teams through training, performance management, employee development, and daily operational meetings.Drive continuous improvement initiatives, analyze operational data and KPIs, and implement process enhancements to increase productivity and service quality.Partner with customers and internal stakeholders to resolve operational issues, support financial objectives, and ensure a high level of customer satisfaction. This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship. What we would like you to bring Bachelor's degree in Logistics, Supply Chain Management, Transportation, Business Administration, or a related field5+ years of experience in simialr role, transportation, warehouse, or terminal operations2+ years of leadership or supervisory experience managing terminal operations and teamsStrong knowledge of inventory management, warehouse management systems (WMS), and operational KPI reporting.Experience with C-TPAT, security procedures, workplace safety programs, and regulatory compliance requirements.Excellent analytical, problem-solving, organizational, and multitasking abilities with proficiency in Excel and data analysis tools.Strong communication, coaching, and customer service skills; bilingual English/Spanish preferred. What's in it for you There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. “Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.” Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

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