Transportation Terminal Manager

JOB SUMMARY:This position will be accountable for effectively leading the terminal operations to include: planning, execution, dispatch and delivery of all products to our customers. This leader will be responsible for all location business matters and network collaboration. Their accountabilities include key performance areas:Operational focus on revenue per truck and total miles, reducing empty miles, and working tractor planOversee driver recruitment, retention, and developmentSafety focus every day in all areas of the terminal and on the roadDrive customer satisfaction and growth, providing outstanding service, leveraging existing customers and adding new customersLeads their designated terminal while effectively collaborating within the Action Resources networkCreating and maintaining a great culture of success and team development The terminal manager will be responsible to meet and exceed their terminal Key Performance Indicators (KPIs) for Operations, Retention, Safety & Compliance, Customer Service, Financials and annual goals and objectives DUTIES AND RESPONSIBILITIES:Manage P&L, identify and develop tactical actions to correct and implementEnsures maximum driver and asset utilization with the focus on revenue per truck, load counts, and maximizing the P & LLeads terminal performance; forecasts, monitors and executes daily performance plan. Takes corrective action to meet terminal/network goals and objectivesRepresent the terminal on initiatives, serves as the liaison for company drivers, owner operators and terminal associatesManage work flow throughout the terminalCoordinate maintenance for a fleet of tractors, trailers and specialized equipmentAnalyze data, create, prepare and distribute reports and informationPromotes and develops safe work behaviors through effective communication, implementation and follow-up of the company’s safety programs and objectivesResponsible for terminal drivers safety performance including implementation of safety initiatives and attendance of safety classesCollaborate and support the sales team in managing existing, targeting and supporting new business opportunitiesIntegrate transportation services seamlessly into our customer's supply chainSuccessfully manage daily customer and client relationships at all levels resolving customer issues and service opportunities effectivelyCollaborate with Recruiting and Safety ensuring the hiring of quality driver associatesEffectively onboard drivers and associates to terminal processesApprove all invoices for payment and oversee purchasing of supplies and office servicesDevelop and mentor staff through performance evaluation and effective coachingResponsible for fostering a positive cultureResponsible for team members completing any assigned training and ensuring that employees are competent for the tasks assigned to perform.Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.Additional duties as assignedBUSINESS AND LEADERSHIP COMPETENCIESStrong business acumen including effectively managing a P &L, developing business strategiesExcellent customer facing and service skillsExcellent communication skills (oral, written and presentation)Excellent organizational and time management skillsExcellent development and coaching ability EXPERIENCE REQUIREMENTS:Bachelor’s degree or equivalent combination of education and experience in the transportation field5+ years of Transportation Operations experience requiredPrevious Tank Trailer and Hazardous Waste Transportation experience preferred2+ years of Fleet Management-leadership of drivers requiredDemonstrated team-leadership and developmentTransportation Management Software (ie: TMW, McLeod)Knowledge of DOT and FMCSA regulations and proceduresExperience with satellite communications processes (Qualcomm) desiredAbility to travel as necessaryDriver’s license required