RN Triage - OB/GYN
About the role
Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms. Guides the patient to the appropriate level of care; schedules patient appointments over the telephone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.
Responsibilities
- Assesses patient's symptoms and medical needs according to triage algorithms.
- Schedules patient appointments over the telephone with appropriate healthcare providers/facilities/physicians.
- Documents information provided to patients during triage in health record systems.
- Maintains and develops triage protocols.
- Ensures patients' healthcare information is updated on time.
- Answer patient inquiries through multiple variations of technology, depending on department.
- Educate patients based on calls that come in.
Requirements
- Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
- Bachelor’s Degree in nursing preferred.
- One Year Of Healthcare Experience Preferred.
- Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Qualifications
- Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside.
- Obtains and subsequently maintains required department specific competencies and certifications.
Skills
- Excellent communication skills.
- Ability to prioritize and manage multiple tasks simultaneously.
- Knowledge of healthcare policies and procedures.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
Pay
$29.50 - $44.50 per hour
Schedule
Full time, four days a week, nine-hour shifts with a varying day off!
Featured
No