RN Triage
Midwest Cardiovascular Institute · Warrenville, IL · 5 mo ago
On-siteHealthcareFull-time
Nature of Duties
Serve as the key contact for patients and staff, ensuring excellent customer service and patient care.
Responsibilities
- Quality assessment
- Care management
- Caller registration
- Physician referrals
- Office support
- Patient satisfaction
Qualifications
- High school diploma
- RN license in ILBLS and ACLS certifications required
- Minimum 2 years of RN experience or 1 year as cardiology RN
Specific Duties
- Handle high-volume calls, triage patients, and document patient concerns in EMR
- Communicate issues to physicians/providers
- Maintain accurate patient records (medication list, allergies, chart notes) in EMR
- Respond to phone calls (e.g., pharmacy refills, home health agencies)
- Provide patient and family education as needed
- Schedule appointments, eRefills, and manage office support tasks
- Perform other duties as assigned
Compensation
Pay starting at $34.3750. Pay will commensurate with experience
Company Benefits
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents