RN Quality Manager

About the Role

Join our team as an RN Quality Manager in Albuquerque, NM. Thrive in a People-First Environment and Make Healthcare Better: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology, and oncology services.

Responsibilities

• The RN Quality Manager leads and supports hospital-wide quality improvement and patient safety initiatives to improve clinical outcomes, operational performance, and regulatory compliance.
• Analyzes quality data, identifies improvement opportunities, leads root cause analysis and performance improvement projects, and partners with clinical and operational teams to implement sustainable solutions.
• Supports accreditation and regulatory readiness, including Joint Commission requirements, while promoting a culture of quality and patient safety.
• Lead quality improvement, patient safety, and performance improvement initiatives across departments and clinical teams.
• Analyze quality and patient safety data, identify trends and improvement opportunities, and develop metrics and reports to measure outcomes.
• Facilitate root cause analyses, action plans, and unit-based or organization-wide improvement projects.
• Develop, implement, and maintain quality policies, procedures, processes, and improvement strategies.
• Support Joint Commission accreditation, regulatory compliance, survey readiness, and required quality documentation and reporting.
• Partner with physicians, nursing, leadership, and interdisciplinary teams to advance quality and patient safety goals.
• Provide education, coaching, and guidance to staff on quality standards, regulatory requirements, and process improvement initiatives.
• Lead special projects, pilot programs, and other quality initiatives while promoting accountability and continuous improvement.

Qualifications

• Bachelor’s Degree in a related field of study
• Valid NM Nursing license or NM compact license (within 90 days of hire)
• Eight (8) or more years of experience may be substituted in lieu of degree
• Four (4) years of related experience
• Two (2) years of supervisory experience

Benefits

• Paid time off
• Comprehensive health benefits
• Tuition assistance
• Resources that support wellness, education, and financial well-being