Quality Manager RN

Job Summary

The Quality Manager contributes to the company’s mission and vision by supporting and coordinating clinical performance for HCA Physician Services. The Quality Manager works collaboratively with staff and practice managers to promote, design and implement improvements and innovations. In order to achieve defined outcomes, the Quality Manager engenders commitment, encourages cultural changes, disseminates information, and provides support for safety process changes and ensures compliance with applicable accreditation, regulatory, and licensure standards.

Qualifications

• Minimum 2-years relevant experience required.
• Bachelor’s Degree required; Master’s degree preferred.

Responsibilities

• Directs efforts to ensure effective Quality Program and Performance Improvement implementation throughout the assigned market(s).
• Provides guidance to HCA Physician Services Group employees/management in complying with the requirements and intentions of the program.
• Provides leadership to drive work for clinical improvement and service enhancement.
• Supports practices in preparation of meaningful reports to the Division Leadership under the direction of the Division Director of Quality Management.
• Acts as a support for HCA Physician Services Group Quality Improvement and Patient Safety initiatives, as directed.
• Prepares and submits minutes from all meetings; as directed.
• Develops communication tools to alert Divisions.
• Maintains awareness of regulations, keeping abreast of pending and or implemented changes.
• Facilitates effective communication with Division Director of Quality Management and Division Leadership regarding key clinical performance improvement activities and initiatives.
• Responsible for facilitating investigation, required reporting, and corrective action development for serious quality or risk issues within the division as requested by Division Director of Quality Management and Division Leadership.
• Accesses company resources as appropriate.
• Facilitates completion of Root Cause Analysis.
• Facilitates the implementation performance improvement methodologies at the direction of the Division Director of Quality Management and Division Leadership.
• Maintains current competency with all current Quality Program initiatives.
• Provides education to employees and Medical Staff and supports ongoing education related to Quality Program initiatives.
• Meets regularly with Practice Managers and encourages shared learning.
• Participates in the orientation of new employees to HCA Physician Services Group Quality Initiatives.
• Reviews complaints, concerns, or questions relative to quality issues, and provide consultative leadership and support to practices and Division personnel as appropriate and as directed by Division Vice President and Group Vice President.
• Maintains the strictest confidentiality in the areas of patient, employee and physician relations.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.

Skills

Details about required skills are not specified in this posting.

Benefits

Details about benefits are not specified in this posting.

Pay

Details about pay are not specified in this posting.

Schedule

Details about schedule are not specified in this posting.