RN Navigator Float

About the role

RN Navigator Float positions at Kaiser Permanente are dedicated to assisting patients and families in understanding their diagnosis, treatment options, and the resources available within Kaiser Permanente. This role involves facilitating a plan of care, serving as a link between patients, healthcare providers, and support teams, and coordinating care across various settings.

Responsibilities

• Assists patients and families in understanding their diagnosis, treatment options, and the resources available within Kaiser Permanente.
• Facilitates assessment, symptom management, analysis of data, planning, case management, and implementation of interventions and evaluation of outcomes for patients with chronic diagnoses.
• Serves as an essential link between patients, healthcare providers, family, and support team, and any other individuals involved in the coordination of care.
• Facilitates changes in the plan of care and brokering necessary services to facilitate a patient-centered care environment.
• Performs care assessments and triage of new and ongoing patients by phone, in the clinic, or in coordination with other healthcare team members by other communication methods.
• Facilitates appointments for consults, procedures, and support services within the established service lines.
• Facilitates the availability of pathology reports, radiographic studies, and additional pathology testing needed for the member prior to or after their consult appointment within the specialty department.
• Standardizes patient education materials by developing and maintaining a resource library specific to the specialty patient population to be utilized by both the patients and the healthcare team.
• Delivers patient and family education prior to initiation of treatment plan and remains available throughout the treatment process for questions or concerns from patient/family or caregiver.
• Follows the patient throughout the entire continuum of care while an active Kaiser Permanente KPGA patient and continues to collaborate with external healthcare members regarding inpatient treatment and discharge planning. Monitor patient compliance with patient treatment plan. Assist patients with referrals to outside resources and care coordination as needed.
• Responsible for outreach to maintain a positive working relationship as appropriate with key customers (physicians, office staff, diagnostics, radiology staff, inpatient nurses, lab staff, primary care, palliative care, and all other specialty services needed).
• Assists the patient with symptom management side effects of treatments keeping the physician updated with their side effects, interventions, medication needs, and any dose-limiting toxicities that are identified promptly.
• Develops a database of community resources for patients (e.g., American Cancer Society, local support groups, etc.). Central point of contact for all navigated patients involved in data collection or research projects. Central point of contact with the clinical research coordinator. Identifies potential patients for Clinical Trials protocols and coordinates with the research coordinator to consent the patient. Works with quality staff, research team members, and other healthcare team partners to collect data, monitor trends, track outcomes, support and/or participate in research projects, and facilitate strategic planning processes related to patient care. Foster relationships with Kaiser Enterprise for visiting members that may be requiring treatment while in the Georgia region.
• Responsible for ongoing development and implementation of the Nurse Navigator role at Kaiser Permanente and within the community.
• Carries out various direct patient care activities within scope of practice and accurately documents the patient care in the patient medical record according to KP and department policy.
• Serves as a preceptor, resource, and mentor for new members of the healthcare team and nursing students.
• Develops a departmental outreach resource database to connect patients and individuals to services and community resources approved by the Chief of relevant specialty department. Ensures that the database is easily accessible by the healthcare team and updated on a regular basis.
• Maintains knowledge about disease specialty, treatments, delivery of Navigator services. Participates in all relevant trainings and networking calls/opportunities. Analyzes new knowledge gained from conferences, workshops, professional literature, or hands-on training and assimilates this knowledge into clinical practice.
• Specialty specific job responsibilities including but not limited to medication teaching, device programming and maintenance, maintaining relevant databases, patient education, self-injection teaching, and policy review.
• Identifies clinical quality indicators for relevant patient population and conducts systematic reviews when required. Implements methods and processes to sustain change in nursing practice, programs of care, and clinical innovation. Facilitates evaluation of records by physicians, peers, and quality standards, according to protocols and receives and implements constructive directives.
• Participates in specialty department meetings as needed.
• Performs any other job-related duties as assigned.

Requirements

• Minimum three (3) years of current RN clinical experience in area of specialty.
• Associates degree in nursing.
• High School Diploma or General Education Development (GED) required.
• Registered Professional Nurse License (Georgia) required at hire.
• Basic Life Support required at hire.
• N/A
• Experience as a Clinical Nurse Coordinator, Clinical Navigator, or Case Manager preferred.
• Bachelor's (BSN) degree.

Qualifications

• Collaborative
• Compassionate
• Flexible
• Leadership
• Socially Conscientious
• Trustworthy

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to manage multiple priorities simultaneously
• Knowledge of Kaiser Permanente's systems and processes
• Proficiency in electronic health record systems

Benefits

We offer several benefits to our nurses, including:

• Competitive compensation and benefits package
• Flexible scheduling options
• Professional development opportunities
• Employee Assistance Program (EAP)
• Health and wellness programs
• Retirement savings plans
• Generous paid time off

Pay

The pay for RN Navigator Float positions at Kaiser Permanente varies based on experience and qualifications.

Schedule

The RN Navigator Float role is typically a call-in/on-call position with scheduled weekly hours varying depending on the department and shift.

Benefits

We offer several benefits to our nurses, including:

• Competitive compensation and benefits package
• Flexible scheduling options
• Professional development opportunities
• Employee Assistance Program (EAP)
• Health and wellness programs
• Retirement savings plans
• Generous paid time off