RN Medical Coordinator

Position Summary

Working in accordance with the established Everstand Policies and Procedures, federal and state regulations as well as the applicable State Board(s) of Nursing to provide administrative and clinical healthcare services as well as direct nursing services to youth placed within the program.

The Caminos Medical Coordinator is an active member of program leadership responsible for care coordination, oversight and administration of medications; coordination of routine and speciality medical and dental care utilizing a network of community providers; health education for youth and staff; and all administrative tasks.

Why Join Everstand?

Find joy and purpose in your career. Join an inspired team of professionals who are transforming the lives of youth and enriching communities, one family at a time. Everstand is not a federal or state agency. It is an independent, not-for-profit organization that serves over 1,000 children annually across 12 locations.

Essential Functions

• Model and act in accordance with Everstand’s core values.
• Demonstrate and practice trauma informed leadership.
• Demonstrate and practice Everstand’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
• Provide oversight and coordination of medical care for the Caminos shelter program, including the delivery of high-quality services in accordance with regulatory timeframes to ensure that youth are provided with safe and supportive programming.
• Ensures all Caminos Program residents receive quality and timely medical and dental care in accordance with state and federal regulations.
• Develops, maintains and oversees working relationships with community providers to ensure all medical appointments and follow-up recommendations are documented, monitored and reported according to state and federal standards.
• Schedule appointments, accompany youth as necessary on specialty medical appointments, and communicate provider’s questions/concerns to ensure accuracy and patient safety.
• Produces a daily resident appointment list and ensures all staff are aware via email and hard copies in staff mailboxes.
• Audits, tracks, and schedules required physical, vision, and dental appointments.
• Response for the initial training and renewal process for non-medical staff to be certified by the State in medication administration, including completion of purchase orders.
• Organizes and maintains resident medical charts, physical and electronic, utilizing program required agency and federal databases.
• Updates and files patient medical records, including retrieval and copies of medical records necessary for staff reports and outpatient services.
• Assures completeness of documentation for the clients and for associated nursing functions such as the MAR, nursing screening exams, PPD screens, vaccinations, vital signs, laboratory logs, peer reviews and other quality initiatives, nursing sick call screens, consultations and referrals, in service training, and other activities of the healthcare suite.
• Ensures completeness of documentation of medical services provided to clients as required in federal and state databases, including the completion and submission of medical serious incident reports.
• Responsible for timely submission of Treatment Authorization Requests, or other forms required for reporting and billing purposes.
• Inventory and maintenance of all administrative and medical supplies and medications.
• Maintains regular and consistent communication with Caminos Medical Services Administrator and the designated ORR Medical Coordinator, including participation in regular Everstand and ORR sponsored training and guidance updates.
• Performs administrative duties as requested by supervisor, including researching and updating protocols/procedures, obtaining educational materials, coordinating care at outlying facilities, tracking billings and expenditures, organizing in service training, assuring regulatory compliance of the health suite.
• Collaborate with other departments for various service needs, including but not limited to:
  • Ensuring comprehensive care coordination.
  • Ensuring access to mental and behavioral health services.
  • Providing information, psychosocial education and local community resources as needed to identified sponsor placements.
  • Scheduling medical transportation.
• Demonstrates an understanding of cultural differences and perspectives, including the ability to develop systems and practices that are inclusive of all staff members and responsive to the cultural needs of the client population served.
• Oversees patient and staff satisfaction through excellent customer service, communication, teamwork, safe practices, attendance, punctuality, and strong leadership.
• Makes sound employment practices by adhering to all Everstand policies, procedures, and standards, local, federal and state regulations and employment laws.
• Demonstrates knowledge of and familiarity with both Everstand and Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children.
• Demonstrate a willingness and ability to learn and evolve with changes in the organization and in health care.
• Obtain and maintain certification as a “user” in Everstand’s electronic health record software system, Cx360.

Non-Essential Functions

• Serve as Nurse on call on a rotating schedule.

Competencies

• Accountability for Others
• Attention to Detail
• Emotional Control
• Flexibility
• Following Directions
• Frequent Interaction with Others
• Handling Stress
• Meeting Standards
• Monitoring Others
• Organized Workplace
• Personal Accountability
• Respect for Policies
• Sensitivity of Others
• Urgency
• Time Management

Supervisory Responsibility

• Provides direct supervision to the Caminos Medical Assistant, Program Nurse and Weekend nurses which includes regular individual guidance meetings and performance reviews, in accordance with agency policies and procedures.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. In the nature of being at a residential and school living environment there may be times you experience conditions in which challenging behavior can be exhibited from our youth to include but not limited to, physical agitation, physical violence and/or emotion outburst.

Physical Demands

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell.
• The employee must occasionally lift or move up to 25 pounds.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Eligible for flex schedule. Not essential for inclement weather.

Travel

This position is responsible for WV Caminos programs and will need to travel as needed for training and program oversight activities. Travel is primarily local during the business day, although some out-of-area travel may be expected.

Required Education And Experience

• Associate of Science Degree in Nursing
• Possession of an active compact Registered Nurse license without disciplinary infractions by the applicable State Board of Nursing, or the ability to obtain a compact license or be licensed in dual states (WV and PA) immediately upon hire.
• Certification to provide training, oversight and monitoring for direct care personnel who are AMAP certified, as per applicable State regulatory within the first 90 days of employment.