RN Intake and Capacity Nurse-Transfer Center

Full-time Intake Nurse position in the Enterprise Transfer Center, working 7p-7:30a with a weekend package (Friday, Saturday, Sunday). Onsite at the Corporate Office in Des Moines, IA. This role is not bedside or direct patient care.

About the role

We are seeking a Transfer Center Intake Nurse to serve as the first point of contact for providers seeking patient admission to UnityPoint Health. This position coordinates provider communication, triages transfer requests, facilitates patient placement, and supports transfers to higher levels of care when needed. Success in this role requires strong communication, critical thinking, and the ability to manage multiple priorities and technologies while ensuring accuracy, efficiency, and patient safety.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, including:

• Paid time off, parental leave, and paid holidays
• 401K matching and an employee recognition program
• Dental and health insurance
• Short and long-term disability
• Pet insurance for your four-legged family members
• Early access to earned wages with Daily Pay
• Tuition reimbursement to help further your career
• Adoption assistance to help you grow your family

We champion a culture of belonging where everyone feels valued and respected, honoring the ways people are unique and embracing what brings us together. We believe equipping you with support and development opportunities is vital to delivering an exceptional employment experience.

Responsibilities

• Perform nursing triage of provided patient information to identify the providers, clinicians, and staff necessary to support medical conversations and transfers to UPH.
• Use nursing skills to assess available information, knowing when to ask for more information, to ensure accurate patient placement.
• Knowledge, understanding, and adherence to state and federal law surrounding EMTALA, HIPAA, DNV, CMS, and other regulatory agencies.
• Adherence to policy and workflows regarding patient transfers, placement, and capacity.

Requirements

• Completion of an accredited school of nursing registered nursing program and successful NCLEX exam.
• 2 or more years of Hospital RN experience in ER, Intermediate, or ICU level of care.
• Must be licensed as a Registered Nurse in the state which you practice and/or hold an active Compact/Multi-State RN license.
• BLS certification (can obtain upon hire).