RN Transfer Center

About the role

The RN Transfer Center, under the supervision of the Director and/or Clinical Manager, is responsible for facilitating admissions/transfers to and within NAH. S/he maintains the Physician Referral Line service to provide timely access to area specialists as needed. S/he will direct, delegate, and coordinate the process needed for patient access NAH. S/he follows accepted nursing practice, policy, and procedures. S/he performs procedures that are within the scope of department and nursing practice. S/he seeks assistance and support when necessary, assists in data collection, and facilitates admissions or transfer of patients for patient care. Maintains accountability for own practice and those functions s/he delegates. Within a specified work period, plans and coordinates patient placement and physician consults.

Responsibilities

• Administrative Updates: Daily Bed Poll in accordance with Emergency Management Systems.
• Clerical duties: use of computer systems and applications, faxing, scanning, printing, etc.
• Assists with ensuring the physician on call roster is kept up-to-date.
• Obtains pertinent medical history and information from referring physician.
• Prioritizes and problem solves to meet changes in patient needs with regard to admission/transfer/resource availability.
• Makes appropriate specialist referrals per the Single Provider Acceptance policy.
• Collaborates with House Supervisor to ensure the level of care and resources are available for patient acceptance.
• Communicates with referring facilities regarding updates, changes, transport, etc.
• Coordinates wait and return visits.
• Ensures that data entry into Cerner applications, and Transfer Center software is accurate and timely.
• Completes a thorough and timely record of all admissions and transfers.
• Reports hospital deaths to the PBX operator and House Supervisor, per FMC policy.
• Assists in data collection and reporting as needed.
• Responsible for sending out inpatient STEMI alerts in a timely manner.
• Collaborates with the House Supervisor in the placement or transfer of patients.
• Makes appropriate admission status assignments, taking into account diagnostic tests, labs, etc.
• If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
• Completes all company mandatory modules and required job-specific training in the specified time frame.
• Responsible for reporting any safety-related incident in a timely fashion through the Vigilanz tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
• Adheres to regulatory and organizational standards, to include policies and procedures.

Qualifications

• Education: Graduate of accredited School of Nursing (Required); BSN (Preferred)
• Certification & Licensures: Active, unrestricted, Arizona RN License or valid, participating compact license (Required); BLS (American Heart Association) (Required)
• Experience: Three Years Acute Care Experience (Required); Call center/Transfer Center experience (Preferred)

Skills

• Understanding of computers and competence in using computers and basic software programs.