RN Director of Clinical Services
Overview
We are seeking a RN Director of Clinical Services to join our team. Reporting to the Executive Director, this role is responsible for ensuring the appropriate delivery of hospice services, compliance with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva’s patient-first operating model. The Director will oversee clinical and operational performance, staffing, quality, and cost management while fostering a culture centered on compassion, dignity, and respect.
Key Responsibilities
Oversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered care
Establish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophy
Manage hospice physician schedules, certification/recertification processes, and clinical oversight issues
Provide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teams
Monitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvement
Collaborate with Executive Director and team on census management, staffing plans, and cost control strategies
Maintain compliance with federal, state, and local regulations, including Medicare and state survey requirements
Participate in orientation, training, and professional development programs for clinical and office staff
Oversee budgeting and management of pharmacy, DME, labor, and supply costs
About You
Specialized Knowledge and Skills: Comprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC); Expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisions; Strong leadership and collaboration skills with proven ability to supervise, teach, and develop staff; Proficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technology; Ability to manage time, prioritize tasks, and maintain confidentiality
Education And Experience: Graduate of an accredited school of nursing; Bachelor’s degree in Nursing preferred; Minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care; Minimum 1 year of management experience
Requirements
Licenses and Certifications: Current RN license to practice in state of residence; CPR certification; Valid driver’s license, current automobile insurance, and access to reliable transportation
We Offer
Benefits For All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay; 401(k) with Company Match; Career Advancement Opportunities; National & Local Recognition Programs; Teammate Assistance Fund
Additional Full-Time Benefits: Medical, Dental, Vision Insurance; Mileage Reimbursement or Fleet Vehicle Program; Generous Paid Time Off + 7 Paid Holidays; Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance: ASN to BSN, BSN to MSN; Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance; Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply Today
To lead compassionate care initiatives and transform the hospice experience for patients and families.