Director of Clinical Services (RN)

About the role

The Director of Clinical Services (DCS) serves as the senior clinical leader for a division covering much of Virginia and West Virginia, partnering closely with the Divisional Vice President and Regional Operations leaders to drive quality, safety, and clinical performance outcomes.

Responsibilities

• Partner with divisional and regional leadership to establish and execute clinical strategy
• Lead divisional alignment on quality, safety, and patient outcome goals
• Ensure effective rollout and adoption of clinical initiatives and improvement plans
• Maintain and monitor performance metrics to drive measurable, sustained improvement
• Promote a culture of safety and accountability across Clinical Services teams
• Support safety response efforts, including preparation for regulatory surveys and readiness activities
• Lead focused interventions to improve patient outcomes and sustain performance
• Identify performance gaps through data analysis and clinical dashboards
• Implement corrective action plans with Operations and Home Therapies leaders
• Support clinical leadership in driving improvement in underperforming areas
• Monitor progress to ensure long-term stabilization of clinical outcomes
• Coach and develop Managers of Clinical Services
• Foster a culture of continuous learning and professional growth
• Support succession planning and leadership bench development across the division
• Promote collaboration and accountability across clinical and operational teams

Requirements

• Associate Degree in Nursing (ASN) or Bachelor's Degree in Nursing (BSN) or related field
• Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role
• Strong knowledge of regulatory requirements and quality improvement processes
• Excellent communication and leadership skills
• Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook

Qualifications

• Bachelor's or Master's Degree Nursing, Healthcare Administration, or related field
• Experience in dialysis or nephrology
• Certification in healthcare quality or patient safety
• Experience managing remote teammates

Skills

• Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.