RN Coordinator - Downtown Multispecialty Clinic - Full Time 8 Hour Days

About the role

Serves as a valued member of the departmental management team as the RN Coordinator on the floor to provide guidance to other RNs, LVNs, MAs and other clinical staff or administrative staff if performing duties for a clinic. Performs complex and varied administrative and clinical assignments. Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention. Assists in management of clinical unit operations. Serves as the primary competency validator/educator for the clinical staff. Able to provide telephone triage for same day appointments, and oversees a team of triage nurses.

Responsibilities

• Fulfills roles as Lead RN and resource to clinical staff. Supervises at least two full-time staff or the equivalent, coordinates personnel actions, including, but not limited to performance evaluations, time-off requests, staff disciplinary actions, hiring, and terminating staff.
• Serves as a personal contact for physicians, staff, patients and outside departments in order to address problems, issues or concerns that require attention.
• Trains and competency validates all clinical staff to ensure compliance with hospital policies.
• Absorbs and communicates information, assignments, priorities and special requests to subordinates. Monitors status of pending items and follows-up, as needed.
• Ensures that exam rooms and treatment areas are supplied and maintained adequately by support personnel.
• Alerts appropriate personnel for safety, fire and other unsafe situations. Reports any unusual occurrences to supervisor. Responds to emergency situations using standard emergency protocols and procedures.
• Maintains a safe environment in accordance with standards, policies and safety regulations. Ensures compliance with infection control policies.
• Under the direction of a physician and operating within the scope of practice, triages patient phone calls and provides guidance and direction to inquiries per protocols.
• Transfers learned scientific knowledge into practical application in applying the nursing process
• Completes patient care procedures correctly per policy Delegates tasks based on others’ scope of practice and competency Acts as patient advocate
• Documentation is complete and correct on all encounters Ensures medication list is current and complete
• Trains staff to provide patient and family education as needed based on diagnosis or treatment plan
• Evaluates nursing competencies for all licensed staff.
• Communicates effectively with all members of the healthcare team including the patient and family by: Appropriate patient/family interactions Effectively triages phone calls Utilizing e-mail system Communicates effectively with members of the clinical team.
• Manages time effectively. Able to organize and prioritize responsibilities Assists in overseeing daily clinic operational flow
• Observes regulatory agency requirements: National Patient Safety Goals Uses two patient identifiers Does not use unapproved abbreviations Uses procedural time out Uses appropriate communication between providers Completes medication reconciliation Maintains audible alarms Hazardous waste management Biohazard Medication Sharps HIPPA OSHA requirements (ie. No food or drink in clinical areas) TJC (continuous survey readiness) Critical values are written, read back and shared with appropriate provider Dictated orders are written down, read back for validation, signed, timed and dated Maintains a safe work environment for self and others
• Participates in professional hospital/nursing activities Educational workshops Assist in the development or updating of patient education materials Bonus Points Professional certification Other: Performs other related duties as assigned.

Qualifications

• Req Bachelor’s Degree Nursing Degree in Nursing (BSN)
• Req 1 year In outpatient/inpatient clinical practice or hospital environment.
• Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
• Req Knowledge of medical procedures and conditions and ability to understand, follow and successfully perform duties, including whole blood collection, and apheresis procedures, in accordance with administrative and clinical policies, regulations and procedures.

Skills

• Complex, independent problem solving
• Follows policies and procedures
• Trains and competency validates all clinical staff
• Communicates effectively with all members of the healthcare team
• Manages time effectively
• Observes regulatory agency requirements
• Participates in professional hospital/nursing activities

Benefits

The University of Southern California offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

The annual base salary range for this position is $121,680.00 - $200,772.00.

Schedule

Full Time 8 Hour Days