RN Clinical Team Development

Role Overview

Responsible for developing and coaching Medical Assistants (MAs) and Lead MAs, focusing on workflows, protocols, and team building within clinic settings.

Responsibilities

• Design and deliver orientation, training, and ongoing education for MAs and leads.
• Coach providers and MAs to foster trusting, patient-centered work relationships.
• Serve as a Subject Matter Expert for MA scope of practice and create standardized protocols.
• Identify quality improvement opportunities by analyzing work processes and recommending enhancements.
• Ensure MA adherence to pharmacy guidelines, vaccine administration, medication safety, and CLIA standards.
• Participate in clinic quality improvement initiatives and process improvement projects related to the MA role.
• Support hiring processes by guiding interviews with lead MAs.
• Promote mission, vision, and values, maintaining service standards.

Qualifications & Skills

• Registered Nurse license with graduation from an accredited Nursing school; ASN required.
• Current BLS certification from the American Heart Association.
• At least two years of RN experience; Bachelor's degree and additional clinical or leadership experience preferred.
• Strong communication, adaptability, and advocacy skills for primary care teams.
• Ability to collaborate with clinic leadership and work on-site during scheduled hours, including nights and weekends.

Additional Details

This role involves developing clinical workflows, supporting team development, and participating in quality and process improvements to enhance patient-centered care within a clinic environment.