RN Clinical Nurse Coordinator (Hybrid) - General Medicine & Geriatrics

About the role

The Clinical Nurse Coordinator serves as an experienced clinical resource within the ambulatory care coordination team, serving as a clinical liaison between physicians, patients, families, pharmacies, and external healthcare facilities to support safe, coordinated, and comprehensive patient care.

Primary Duties & Responsibilities

• Manage patient communication across telephone and electronic health record systems (including MyChart), performing clinical triage, symptom assessment, scheduling and follow-up coordination, communication of results and provider instructions, and escalation of urgent concerns.
• Cookout multidisciplinary care across physicians, advanced practice providers, patients, caregivers, pharmacies, specialists, and community resources to ensure continuity of care.
• Coordinate provider-directed clinical workflows, including medication refills, laboratory and diagnostic orders, referrals, and external medical record retrieval and review.
• Complete patient documentation and required forms accurately within the electronic health record (EHR) and facilitate other electronic workflows.
• Provide patient and family education related to treatment plans, medications, preventive care, and chronic disease management, with emphasis on complex geriatric populations.
• Serve as a clinical resource and support to other nursing staff regarding triage decisions, prioritization, and care coordination processes.
• Maintain compliance with HIPAA and organizational policies, participate in quality improvement initiatives, and maintain required clinical competencies and certifications.
• Perform other duties as assigned.

Working Conditions

• Job Location/Working Conditions: Normal office environment.
• Exposure to blood-borne pathogens: Requires protective devices.
• Patient care setting: Direct patient care setting.
• Physical Effort: Typically sitting at desk or table; typically standing or walking; typically bending, crouching, stooping; occasional lifting (25 lbs or less).
• Equipment: Office equipment; Clinical/diagnostic equipment.

Education

• Required Qualifications: Associate Degree in Nursing or Diploma in Registered Nursing; Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act; Basic Life Support Certification or obtains certification within one month of employment.
• Preferred Qualifications: No additional education unless stated elsewhere in the job posting.

Work Experience

• Nursing (2 Years)

Skills

• Not Applicable

Salary Range

$64,500.00 - $109,900.00 / Annually