RN Case Manager

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes. Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience. Many of our colleagues have patriots in their families or are patriots themselves.

About the Role

The Vermont Army National Guard (VTARNG) Office of the Deputy State Surgeon requires Non-Clinical Case Management Services for VTARNG service members (SM) to promote fitness and personal wellness for operational readiness and deployability. Non-Clinical Case Managers coordinate all aspects of the care of individual patients, ensuring proper utilization of services and resources while providing assistance within, between, and outside of VTARNG facilities.

This job is contingent upon contract award, client approval, completion of a favorable background investigation, and the ability to obtain and maintain a Public Trust / High Risk clearance.

Schedule

• Services provided between 0730-1630, Monday through Friday
• Required to support weekend soldier readiness events
• 11 paid federal holidays

Location

VTARNG State Medical Detachment, Green Mountain Armory, Camp Johnson, Colchester, VT 05446

Responsibilities

• Support Periodic Health Assessments and Soldier Readiness Processing events by providing case management services and coordinating care activities
• Establish and maintain electronic case management profiles within required timelines following provider referral
• Prepare and contribute to monthly case status reports by tracking Soldier care progression and readiness outcomes
• Apply Individual Medical Readiness and deployment regulations while obtaining required medical release documentation
• Maintain compliance with Health Insurance Portability and Accountability Act standards during all case management activities
• Document medical and administrative information across required systems, ensuring accuracy and completion within established timelines
• Prepare and review case files for Medical Evaluation Board and Physical Evaluation Board processes, ensuring completeness and accuracy
• Communicate with Government personnel to track compliance and address case management requirements
• Engage with Soldiers to explain requirements, obtain documentation, and ensure understanding of responsibilities and privacy rights
• Manage medical profiles and contribute to reporting on profile status and updates
• Identify and coordinate submission of medical documents in accordance with required processing timelines
• Participate in monthly case reviews, presenting case information and supporting follow-up actions

Requirements

• Active, unrestricted Registered Nurse (RN) license (Vermont or ability to obtain)
• Bachelor of Science in Nursing (BSN) preferred
• Minimum 2 years of case management, care coordination, or utilization management experience
• Strong organizational and documentation skills
• Ability to work independently in a structured federal environment
• U.S. Citizenship required
• Ability to pass federal background screening

Preferred Qualifications

• Experience supporting federal or military-affiliated programs
• Experience with medical readiness, occupational health, or wellness programs