RN Case Manager

Job Summary

As a RN Case Manager with Doctors Hospital of Augusta, you will support patients and families through their care journey by coordinating services, connecting resources, and developing care plans that meet each patient’s unique needs. You will partner with physicians, nurses, and department leaders to ensure safe transitions, clear communication, and consistent quality across the continuum of care.

What you will do in this role

• Coordinate the plan of care for the patient stay
• Manage the length of stay
• Ensure appropriate resource management
• Develop a safe and appropriate discharge plan
• Facilitate the progression and transition of care
• Identify patients at risk for adverse outcomes during transitions
• Comprehensively assess psychosocial, medical, and discharge needs of patients/families
• Assess resources appropriate and available to patients/families
• Reassess the patient’s clinical condition as needed
• Ensure post-acute medical needs and level of care are appropriate in partnership with Social Services
• Evaluate progression of care using evidence-based tools and approved criteria (InterQual)
• Escalate progression and transition of care issues
• Make appropriate referrals to third-party payer, disease and case management programs
• Act as a liaison through effective and professional communications between and with physicians, patient/family, hospital staff, and outside agencies
• Serve as an advocate for patient’s rights, needs, and values

Qualifications

• Graduate from an accredited school of Nursing: Associate’s Degree in Nursing or higher is required. BSN is highly preferred.
• Licensed as a Registered Nurse in the state where you practice and/or hold an active Compact/Multi-State RN license.
• 1-3 years of clinical, hospital nursing experience is required.
• 2 years of experience in Case Management is highly preferred.
• Certification in Case Management or Utilization Review is preferred.
• InterQual experience is preferred.

Benefits

Doctors Hospital of Augusta offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing

About the Organization

Doctors Hospital of Augusta, part of HCA Healthcare, is a 350-bed hospital that provides a wide range of medical services. It is known for its 24/7 emergency care, Level II Trauma Center, Burn Center, advanced heart care, and Baby-Friendly maternity services. The hospital also offers surgery, women’s imaging, and a neonatal intensive care unit (NICU), and it accepts most insurance plans. It is located at 3651 Wheeler Road in Augusta, Georgia. The hospital provides 24/7 emergency care with a Level II Trauma Center and full stroke care, as well as a nationally recognized Burn Center that is one of the largest in the country and offers advanced wound care. It also delivers advanced heart care for patients experiencing heart attacks. In addition, the hospital supports maternity and women’s health with a Baby-Friendly designation, a Level II NICU, and a certified Women’s Diagnostic Center. Surgical services include specialized care in orthopedic procedures like hip and knee replacements and spinal fusion surgeries. The hospital also operates Doctors Hospital Evans Emergency, a freestanding emergency room that is open 24/7 and provides advanced imaging and lab services. Doctors Hospital of Augusta has several important accreditations. It is accredited by the American College of Radiology for radiation oncology services and by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program for bariatric surgery. Its inpatient rehabilitation facility is accredited by the Commission on Accreditation of Rehabilitation Facilities in the Central Savannah River Area. The hospital’s laboratory is accredited by the College of American Pathologists, and its Center for Stroke Care is accredited by The Joint Commission. Its electroencephalogram (EEG) laboratory is accredited by the Laboratory Accreditation Board of ABRET. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our RN Case Manager opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.