RMU Records Technician

About the role

The Records Management Unit (RMU) Records Technician supports the management of a centralized onsite active records program and executes the delivery and retrieval of inactive records stored at an off‑site warehouse facility. Records are located in Active Records Units (ARUs) onsite, the RMU in Fairfax, VA, the off‑site storage at the FRC in Suitland, MD, and the recently acquired storage location at Iron Mountain in Suitland, MD. The technician tracks records, handles delivery and retrieval from both onsite and off‑site facilities, and maintains records throughout their entire life cycle, including annual inventories and file‑plan creation.

Responsibilities

• Manage the creation, organization, maintenance, retrieval, and retirement of litigation and case files in both physical and electronic formats.
• Record and update file information in CIMS, AMMS, and other tracking systems; ensure accuracy of all file movements and status changes.
• Locate and research case files using multiple reference tools, databases, and legacy systems.
• Identify, organize, label, scan, and interfile documents; create and maintain electronic file folders and barcodes.
• Process file requests, ensuring proper authorization, accuracy, and timely delivery to requestors.
• Conduct regular quality control, shelf reading, and file inventories.
• Prepare files for transfer or retirement, including labeling, boxing, listing, and coordinating with FRC, WNRC, and Iron Mountain.
• Perform complex file organization tasks and special projects requiring planning and attention to detail.
• Train personnel, coordinate clerk activities, and support requestors in identifying cases and using CIMS search features.
• Maintain communication with requestors, verify deliveries, and track outstanding files.
• Conduct ad‑hoc research for COR and other government records staff using current and historical information systems.
• Review documents for proper identification prior to interfiling at external facilities.
• Operate scanning equipment, prepare documents for scanning, perform quality control, and maintain related logs.
• Address customer inquiries and concerns professionally and promptly.

Requirements

• Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment, and property.

Qualifications

• High school diploma or GED.
• Minimum of one (1) year of college or relevant training (e.g., paralegal training).
• One (1) year of experience supervising records clerks in a legal office environment or equivalent combination of education and experience.
• At least three (3) years of previous experience in records management and filing functions.
• One (1) year of on‑the‑job experience using a computer terminal.

Benefits

• Medical, Dental, and Vision coverage effective on the first day of hire.
• Company Life Insurance.
• Short‑Term and Long‑Term Disability Insurance.
• 401(k) with immediate vesting.
• Professional Development Assistance.
• Legal Aid Assistance Program.
• Family Planning / Fertility Assistance.
• Personal Time Off.
• Observance of Federal Holidays.

Physical Demands

The work is primarily performed in an office environment. Employees are regularly required to sit, use hands to handle objects and operate tools or computers, speak, and hear. Occasionally they must stand, walk, stoop, kneel, crouch, or crawl. The position frequently requires lifting and/or moving up to 30 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus. The work area includes typical office noise from computers, printers, and light foot traffic.