Risk & Safety Coordinator

About the role

The Risk and Safety Coordinator will support the organization’s Risk & Safety function by ensuring accurate, timely, and compliant administration of workers’ compensation claims and related documentation. This position is ideal for a highly organized professional who thrives in a fast-paced environment and takes pride in maintaining detailed records, managing multiple priorities, and supporting cross-functional teams. This position will play a key role in coordinating communication between internal departments, insurance partners, and third-party administrators while helping maintain compliance with regulatory requirements and internal standards.

Responsibilities

• Maintain all Workers’ Compensation case files, logs, and documentation from intake through closure.
• Track claims’ status, deadlines, and required follow-ups with adjusters, medical providers, and internal departments.
• Prepare complete claim packets (incident reports, witness statements, medical documentation) for review by Risk leadership.
• Assist with enforcing safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA), Department of Transportation (DOT), and drug testing.
• Coordinate communication flow between: Third-Party Administrators (TPA), insurance carriers, HR, and department leadership.
• Monitor return-to-work documentation and modified duty tracking (administrative only).
• Maintain accurate records for OSHA reporting and internal compliance audits.
• Gather, organize, and submit claim-related information to appropriate stakeholders.
• Assist with scheduling independent medical exams (IME), follow-ups, and documentation collection.
• Maintain communication logs and ensure complete documentation.
• Assist with intake of injury reports and initial documentation.
• Compile incident details and supporting materials for investigation review.
• Ensure timely submission of required forms and documentation.
• Maintain Workers’ Compensation dashboards, logs, and trend tracking.
• Assist in preparing monthly claims reviews and leadership reports.
• Track metrics such as: Open claims, Lost time cases; Return-to-work status.
• Shadow Risk Administrator on Workers’ Compensation workflows.
• Document processes, contacts, escalation paths, and timelines.
• Maintain safety and compliance records as needed.
• Assist with tracking Certificates of Insurance and regulatory documentation.
• Coordinate the intake, logging, and routing of General Liability claims and potential claims, including guest injury, property damage, and other third-party incidents.
• Maintain complete General Liability claim files, correspondence, diaries, and supporting documentation from initial notice through closure.
• Gather incident reports, witness statements, photographs, surveillance preservation confirmations, medical or damage documentation, repair records, and other materials for Risk leadership review.
• Prepare