Risk Management Coordinator

Responsibilities

• Review incident reports and collect supporting details to help evaluate auto liability claims accurately and promptly.
• Maintain organized claim records, ensuring all case information, correspondence, and status updates are thoroughly documented.
• Partner with insurance carriers, brokers, third-party administrators, and adjusters to move claims forward and address outstanding issues.
• Track open claims, follow up on next steps, and help drive timely resolution through consistent coordination with involved parties.
• Examine loss data and recurring claim patterns to identify opportunities for risk reduction and stronger preventive practices.
• Contribute to safety and risk management efforts by sharing claim insights that support awareness and operational improvement.
• Aid in claim-related reporting and provide updates to stakeholders on activity, exposure, and resolution progress.
• Take on additional risk management assignments as needed to support departmental priorities and compliance objectives.

Requirements

• At least 3 years of hands-on experience handling auto liability or related claims activity.
• Background working with insurance carriers, brokers, TPAs, and claims adjusters in a coordinated claims environment.
• Ability to investigate incidents, compile accurate records, and manage confidential information with discretion.
• Strong analytical skills with experience reviewing claim activity, loss trends, or risk-related data.
• Clear written and verbal communication skills for interacting with internal teams and external partners.
• Experience with HRIS platforms or human resources information systems is preferred.
• Familiarity with HRIS implementation or HRIS system support is an asset.
• Prior exposure to team leadership or informal oversight responsibilities is preferred.

Qualifications

Hands-on experience in claims administration, strong documentation skills, and the ability to interpret trends that can improve safety and risk outcomes.