Risk & Internal Controls Manager

Hybrid | Atlanta, GA

About Us

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

What You’ll Do

• Lead risk, internal control, and audit initiatives across the Finance organization
• Partner with business leaders, Internal Audit, and external auditors
• Strengthen the internal control environment and financial reporting integrity
• Drive process improvements and support technology enhancements

Responsibilities

• Lead multiple concurrent audit, risk, and internal control projects in accordance with departmental standards.
• Perform and oversee walkthroughs, control testing, analysis, and documentation to evaluate the design and effectiveness of internal controls.
• Assist with the coordination of SOC 1 and SOC 2 programs, including vendor evaluations, deficiency monitoring, and developing and overseeing compensating controls as needed.
• Exemplify command of IT subject matter, including identification of relevant risk and controls.
• Drive the use of data analytics, automation, and technology to enhance continuous monitoring and reduce manual processes.
• Partner with senior management and business stakeholders globally to support risk assessments, risk mitigation, and process improvement initiatives.
• Communicate results of control reviews and design assessments; develop clear observations and actionable remediation recommendations.
• Support leadership in evaluating the internal control environment, including identifying control failures and root causes.
• Collaborate with Internal Audit and external auditors to support audits and remediation while minimizing business disruption.
• Assist management with control design and implementation, including test of design documentation, testing, and alignment with Internal Audit.
• Analyze complex financial and operational data to identify trends, perform root cause analysis, and inform decision making.
• Coach, train, and provide oversight to team members.
• Effectively communicate project status, risks, and outcomes to management and stakeholders.
• Perform other duties and administrative tasks as needed to support the Finance and risk mitigation strategies of Crawford & Company.
• Uphold company policies, ethical standards, and the Code of Conduct.

Requirements

• Advanced Degree in a related field required; bachelor’s and advanced degree in accounting, management information systems, or systems analysis with business-related coursework.
• Minimum of six years in internal auditing or risk management supporting corporate/overhead functions.
• In-depth knowledge of Sarbanes-Oxley (SOX) requirements, SOC requirements, auditing principles, auditing standards, IIA standards, and PCAOB requirements.
• Experience with SOX and public companies required.
• Experience reviewing, evaluating, and concluding on vendor SOC reports; addressing SOC report deficiencies internally and resolving issues with vendors.
• Experience documenting and flowcharting business processes, including identifying existing controls and/or control gaps.
• Willingness to learn and drive the use of data analytics, automation, and technology to improve monitoring, efficiency, and quality of finance controls and reporting.
• Experience with utilizing AI prompts to execute accounting/business-related tasks is a plus.
• Demonstrated ability to think creatively and identify multiple alternative solutions.
• Working knowledge of PC software, ERP applications, and reporting tools.
• Expert-level usage of Microsoft Excel and Excel functions.
• Excellent people and listening skills; ability to lead with empathy.
• Organizational ability, leadership skills, and project management experience.
• Ability to work independently.
• Excellent verbal and written communication skills.
• CPA or CIA required; preference given to additional designation of CISA or CISSP.
• Demonstrated experience conducting IT audits and/or executing data analytics required.

Benefits

When you accept a job with Crawford, you become part of the One Crawford family. We offer a comprehensive Total Rewards package to assist with financial, health/wellness, continuing education/training, and other needs:

• Competitive base pay (pay range/salary represents the anticipated low and high pay based on factors including experience, education, market rates, and business segment).
• Bonus/Incentive Pay and other performance-based rewards, if applicable.
• Medical, Dental, and Vision Plans.
• Prescription Drugs coverage.
• HSA, HRA, and FSA Accounts.
• Paid Holidays, Vacation, and Sick Leave.
• 401(k) Retirement Plan.
• Tuition Assistance.
• Paid Parental Leave.
• Supplemental Health Benefits (e.g., enhanced mental health support, virtual physical therapy, caregiving services, life assistance program).
• Training programs that promote continuous learning and career progression.
• Sustainability programs that give back to communities.
• A culture of respect, collaboration, entrepreneurial spirit, and inclusion.