Risk & Contract Operations Administrator

Risk & Contract Operations

Supports the University’s commercial insurance, claims, risk transfer, contract administration, waiver/release, travel risk, and compliance calendar functions.

• Supports the administration of the University’s insurance programs, including workers’ compensation, property, commercial auto, general liability, professional liability, educator’s legal liability, cyber liability, employment practices liability, travel insurance, and umbrella/excess loss policies.
• Aids in annual insurance renewal processes by gathering information, organizing documentation, and coordinating with internal departments, brokers, and carriers.
• Maintains and monitors University claims, incidents, claim filings, subrogation, and loss recovery in coordination with appropriate University personnel, brokers, carriers, and legal counsel.
• Reviews claim and incident information to help determine appropriate next steps.
• Processes incoming and outgoing certificates of insurance.
• Reviews insurance requirements in contracts and coordinates appropriate insurance documentation.
• Completes professional liability claim verification reports for health care providers on former/current School of Nursing students.
• Maintains accurate records related to insurance, claims, COIs, incidents, and related risk documentation.

Contract Operations

Reviews, prepares, and coordinates contracts involving leases, licenses, purchases, sales, services, employment, research, and related matters in conjunction with legal counsel and appropriate University stakeholders.

• Administers the University Contract Management and Contract Signature systems.
• Covers contract intake, routing, review, signature, storage, and recordkeeping.
• Verifies that contracts are routed to appropriate reviewers and authorized signatories.
• Maintains accurate contract records, including executed agreements, supporting documents, renewal dates, key obligations, and agreement owners.
• Reviews contract-related insurance requirements and escalates related risk issues, including indemnification concerns, renewal obligations, data/security issues, and operational responsibilities.

Waivers, Releases, and Event Risk

Oversees the campus waiver/release process in coordination with legal counsel and appropriate University stakeholders.

• Creates and reviews release of liability and assumption of risk forms for events, activities, and trips.
• Advises departments on event risk considerations, including when waivers, releases, COIs, or other supporting documentation may be needed.

Travel Risk Support

Gathers security information for travel petitions.

• Serves as an emergency contact for trip crisis response, as assigned.
• Supports risk control procedures for international travel, semester abroad, academic classes, short-term trips, and field trips.
• Aids in trip registrations, traveler readiness, documentation review, and analysis of travel security conditions.

Compliance Calendar and Administrative Support

Tracks recurring risk, insurance, contract, travel, and compliance-related deadlines, renewals, reporting obligations, and administrative processes.

• Supports recurring deadlines, renewals, reporting obligations, and administrative risk processes.

Secondary Duties and Responsibilities

• Contributes to risk and compliance education for University staff.
• Cross-trains in business compliance, crisis management, and business continuity.
• Supports process improvements related to contract intake, routing, claims tracking, insurance documentation, and compliance calendar management.
• In conjunction with the Title IX Coordinator, assists with various Title IX efforts to remain compliant with federal and state legislation, regulation, and case law requiring the prompt and equitable resolution of all complaints pursuant to Title IX.
• Supports the development of internal procedures, checklists, templates, and guidance documents.
• Supports special projects related to risk operations, contracts, insurance, travel risk, and institutional risk documentation.
• Performs other duties as assigned in support of Business Affairs and University risk operations.

Qualifications

• Bachelor’s degree required in Business, Risk Management, or a related field.
• Master’s preferred.
• Regulatory compliance, contract management, risk management, insurance, or claims-related certification preferred.
• Three or more (3+) years of experience in risk management, contract administration, insurance, claims, compliance operations, legal operations, higher education administration, or a related field.
• Two to five (2-5) years of experience with insurance programs, claims, certificates of insurance, risk transfer, or commercial liability lines.
• One or more (1+) years of experience reviewing, routing, or administering contracts and agreements preferred.
• Two to five (2-5) years in higher education, nonprofit, healthcare, or another regulated environment preferred.
• Experience using contract management systems, electronic signature platforms, compliance tracking tools, or similar administrative systems preferred.