Rig Sales Service Specialist

About the role

Join our expanding team at Venturi Supply, the parent company to a national network of distributors specializing in pipe, valves, fittings, tanks, and industrial supplies. We serve a wide range of industries with deep local roots and national reach, delivering critical materials, custom solutions, and reliable service. The Rig Sales Service Specialist will increase regional awareness of Producer Supply Company's capabilities and product offerings through a strategic sales initiative, growing existing customer relationships and creating a pipeline to new ones.

Responsibilities

• Lead by example, demonstrating behavior consistent with company values.
• Develop, train, and direct employees in all aspects of the job, including maintaining department equipment to ensure operational readiness.
• Facilitate problem-solving and collaboration within the team.
• Strive for team consensus and win-win agreements; intervene to resolve issues and ensure goals are met.
• Address team members’ concerns quickly to avoid delays or missed goals.
• Encourage continuous improvement and recognize team member accomplishments.
• Communicate discipline and performance feedback as needed.
• Report department production flow and workload concerns to management to ensure completion of daily orders.
• Ensure all employees wear required PPE during shifts.
• Maintain sales and service standards across multiple customers.
• Evaluate rig performance to determine job site visits and strategy.
• Organize a daily schedule of visits to different sites and customers.
• Travel to rig sites to analyze product needs, make recommendations, build and present orders, and ensure customer needs are met.
• Optimize sales opportunities while delivering equipment to customers.
• Provide outstanding customer service by anticipating needs, answering questions, and outlining product knowledge, prices, availability, and uses.
• Establish pricing, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Perform additional duties as required and assigned.

Requirements

• High School Diploma or GED; Bachelor’s Degree preferred, advanced degree a plus.
• 3+ years of sales experience in the same or similar industry; Oil & Gas/Energy experience preferred.
• Computer literate; proficient with MS Office 365.
• Experience with distribution-specific ERP systems, preferably Eclipse.
• Strong written and verbal communication skills.
• Thrives in a collaborative team environment.
• Detail-oriented with the ability to manage multiple priorities while maintaining consistency.
• Physical requirements: sitting, standing, walking, lifting up to 50 lbs., carrying, reaching, pushing, and pulling; frequent exposure to outside weather conditions.
• Ability to pass a background check, MVR check, and drug test.

Benefits

• Exceptional Health Coverage: Two medical plans, including HSA-qualified, with virtual care; dental and vision coverage, including kids' orthodontia; HRA reimbursement eligibility; employer-paid life and long-term disability insurance.
• Smart Financial Benefits: 401(k) plan with pre-tax and Roth options plus a generous employer matching contribution.
• Time Off & Work-Life Balance: 10 paid holidays and PTO accrual from the first day; flexible workplace culture with career growth opportunities.
• Wellness & Support: Robust Employee Assistance Program (EAP) with 24/7 support for you and your family; resources for mental, emotional, and financial well-being.
• Culture: Join a team that values integrity and innovation; grow as a leader in industrial distribution with cutting-edge automation and supply chain solutions; be part of a company that prioritizes people over profits.