Richmond CFT - Cross Functional Lead - Full time

Responsibilities

• Carries out supervisory responsibilities in absence of Leader
  • Trains Partners
    • directs work
      • addresses complaints
        • resolves issues
          • builds / follows up on plans and their execution

Qualifications & Key Requirements

• Age Requirement: 18+
  • Work Experience: Knowledge/Skills/Abilities
    • Strong knowledge of departments, including quality standards, set-up, operation, cleaning, and maintenance of all equipment
  • Required Knowledge of computer systems (Symbol, ACR, label machine)
  • Required Strong planning and organizing skills
  • Required Strong customer service and interpersonal skills
  • Required Verbal / written communication and reading skills
  • Required Ability to write routine reports and correspondence
  • Required Ability to speak effectively to Partners and customers
  • Required Ability to adapt to performing a wide range of duties across multiple departments
  • Required Ability to work well independently
  • Required Strong eye for detail
• Education: Associate’s Degree or equivalent from two-year college or technical school; or 6+ months of related experience and / or training, or Combination of equivalent education / training
• Licenses/Certifications:
  • N/A

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, requiring detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department:
  • Bakery: Constantly reach at waist, grasp
    • Frequently stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • Dairy / Frozen / Grocery / Market: Constantly reach at waist, grasp
    • Frequently stand, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • DAIRY: Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs
  • FROZEN: Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs
  • GROCERY: Demonstrate the ability to lift 50 lbs, and manage in excess of 80 lbs
  • DRUGSTORE: Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs
  • GM: Demonstrate the ability to lift 50 lbs, and manage in excess of 45 lbs
  • Floral: Constantly reach at waist, grasp
    • Frequently stand, walk, Frequently be exposed to cold conditions
  • Gas Station: Constantly sit, reach at waist
    • Frequently grasp
  • Produce: Constantly reach overhead, reach at shoulder, reach at waist, pivot, grasps
    • Frequently walk, reach at knee, reach at floor, stoop, squat, twist, push / pull with arms, pinch, perform fine motor movements
  • Seafood: Constantly reach at waist
    • Frequently stand, walk, Frequently be exposed to wet and cold
  • Service: Constantly stand, walk, reach at waist, grasp
    • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  • SHELF EDGE: Constantly reach at waist, grasp
    • Frequently stand, walk, Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements