RHVAC Technician (Field Service Energy Specialist)

About the role

Position requires 90% travel. The Commercial/Industrial HVAC/R Field Service Energy Specialist will work with numerous system parts and mechanisms to maintain, diagnose, and correct HVAC/R system problems. This includes replacing parts and adjusting system controls for better performance using special tools and diagnostic equipment. Ideal candidates will need knowledge of HVAC/R equipment and proper service procedures for repairs in the RETAIL/SUPERMARKET ENVIRONMENT. Responsible for supporting the Energy/Engineering Team with managing maintenance capital replacement projects involving building and equipment assets for client supermarket sites. Tasks include project planning, project creation, tracking, purchasing/purchase order processing and invoicing, project closeout, asset management, contracts management, and other responsibilities as assigned.

Responsibilities

• Build strong customer relationships; build knowledge and understanding of new and existing customer needs/expectations.
• Provide service on heating, cooling, and refrigeration systems.
• Troubleshoot units that are not working and replace defective parts.
• Perform related work as assigned.
• Repair refrigeration, air conditioning, heating, control systems, and humidity and temperature control systems.
• Troubleshoot and repair all electrical and mechanical components of HVAC/R equipment.
• Provide startups and troubleshooting for a variety of commercial HVAC/R systems, meet with customers, evaluate their needs, and make recommendations.
• Troubleshoot, diagnose, and repair commercial/industrial refrigeration, air conditioning, and multi-zone heating and cooling systems.
• Effectively communicate information and respond to questions in person-to-person and/or small group situations with internal and external customers.
• Thrive in a fast-paced, customer-focused work environment; balance workload with technicians’ and customers’ needs.
• Establish rapport with customers.
• Maintain confidentiality and use discretion with information.
• Read and understand documents such as policy manuals, safety rules, and procedure manuals.
• Write routine reports and correspondence.
• Utilize common-sense understanding to carry out written, oral, or diagrammed instructions.
• Take timely action to effectively solve problems using established policies and procedures.
• Notify Project Specialists, Maintenance banner leads, and/or 3rd Party Vendors to begin the project implementation process.
• Purchase equipment and services through creation and distribution of Purchase Orders related to approved projects; ensure jobs are started and POs are processed timely.
• Work with Project Specialists to build project trackers and input necessary information for project management use.
• Participate in Weekly/Bi-Weekly Meetings with Specialists, 3rd Party Vendors, and Banner Leads to review project status and update trackers.
• Manage invoice payment process.
• Initiate project closeout processes once jobs are completed to ensure all invoices are processed and COs are submitted.
• Assist in management of the Building and Equipment portion of the commissioning process for Building, HVAC and Refrigeration (BHR) and Miscellaneous Maintenance projects.
• Perform other assigned projects and administrative duties to assist in management of building, equipment, refrigeration, and HVAC maintenance replacement projects.
• Set up and maintain warranty tracking methods for the department.
• Interact with the format team to update plans when replacements are non-standard or plans/updates are needed.
• Communicate vendor/model changes for new equipment to the Maintenance Team and provide relevant service vendor information and models to 3rd party vendors as required.

Requirements

• Minimum 2 years’ experience servicing commercial and industrial HVAC/R equipment (less experience considered based on schooling/other)
• Completion of H.S./GED
• EPA Universal Certified
• Valid Driver’s License, with no suspensions in the last 3–5 years

Preferred Qualifications

• Experience with HVAC/R controls: Novar, Emerson/CPC, Danfoss
• Experience with Parallel Rack Systems
• Completion of Trade/Vocational School
• Experience servicing: Walk-in Coolers/Freezers, Supermarket Low Temp Cases, Supermarket Medium Temp Cases, Parallel Rack Systems, Loop Systems, Direct Digital Controls, Warehouse & Storage Facilities, Walk-in/Reach-In Freezers/Coolers, Ice Machines, Commercial Food Service Equipment, Furnaces, Heat Pumps, Air Conditioners, Packaged Roof Top Units, Air Handlers, Air Curtains, and Exhaust Fans
• Good verbal and written communication
• Solid coordinating, prioritizing, and record-keeping skills
• Ability to work in a fast-paced Corporate Office Environment
• Ability to work independently
• Familiar with Microsoft Word and Excel

Benefits

• 28 days of PTO
• 401(k) with immediate vesting and company match

About the company

City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing a vast array of in-house resources, CBES experts tackle challenging projects from inception to completion, including project design, engineering, construction, and commissioning. The integrated team provides unique value serving clients and the climate.