RFP Manager

What You’ll Get

• Meaningful Purpose: Your work helps organizations operate with integrity and protect their people at a scale few companies can match.
• High-Performance Environment: We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture: We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters: You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results: We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What You’ll Do

• Lead end-to-end management of assigned RFPs, security questionnaires, and customer information requests from intake through submission.
• Develop response strategies, project plans, timelines, and stakeholder engagement plans to ensure high-quality and compliant submissions.
• Cross-functionally coordinate with Sales, Solutions Engineering, Product, Legal, Security, Compliance, and Customer Success teams.
• Leverage AI-enabled proposal technologies and automation tools to reduce manual effort, accelerate response development, and improve response quality.
• Identify opportunities to automate repetitive tasks, streamline workflows, and eliminate non-value-added activities.
• Evaluate, implement, and optimize emerging AI and proposal management solutions to improve team productivity and scalability.
• Own and continuously improve the proposal content library, ensuring content is accurate, reusable, searchable, and aligned with current product capabilities and messaging.
• Partner with Product Marketing, Product Management, and Solutions Engineering to maintain high-value response content and competitive positioning.
• Develop processes that maximize content reuse and minimize unnecessary SME engagement.
• Track and analyze proposal performance metrics including win rates, turnaround times, content utilization, SME effort, and response quality.
• Use data and AI-driven insights to recommend improvements that increase efficiency and improve proposal outcomes.
• Establish and monitor service-level agreements (SLAs) for proposal development and cross-functional stakeholder support.
• Ensure all submissions meet customer requirements, compliance standards, and company quality expectations.
• Identify risks, gaps, and resource constraints early and proactively drive resolution.

What You’ll Bring

• 5+ years of experience in proposal management, RFP operations, sales operations, revenue operations, project management, or a related field.
• Demonstrated experience managing complex, cross-functional projects with multiple stakeholders and competing deadlines.
• Experience leveraging AI tools and automation technologies to improve business processes and reduce manual work.
• Experience with proposal management platforms such as Responsive (RFPIO), Loopio, Qvidian, or similar solutions.
• Experience utilizing generative AI tools (ChatGPT, Copilot, Gemini, Claude, or similar) to accelerate content creation, summarization, knowledge management, and workflow efficiency.
• Strong process improvement mindset with the ability to identify inefficiencies and implement scalable solutions.
• Experience using data and metrics to drive operational decisions and continuous improvement initiatives.
• Exceptional written and verbal communication skills.
• Proven ability to build strong partnerships and credibility to influence and drive action across cross-functional teams without direct authority.
• Culture Agility: Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through.
• AI Readiness: Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes.
• Fuel performance and outcomes: Leverage your job competencies and champion NAVEX’s core values.

Starting Pay

The starting pay for this role is $95,000 per annum.