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Jobs · OTHR · Nevada

Rewards Card Representative

SAHARA Las Vegas · Las Vegas, NV · 1 mo ago
On-siteOTHRPart-time

About the role

The Loyalty Club Representative assists guests with enrollment, redemption of promotions, and explaining the benefits of the Loyalty Club card. Duties include enrolling new member accounts, inputting information into the database, issuing Loyalty Club cards, and evaluating member play to issue comps.

Responsibilities

  • Enrolls and creates new member accounts in a friendly and professional manner.
  • Inputs all player information into the database and issues Loyalty Club cards.
  • Explains the program to guests along with the benefits of the card.
  • Evaluates members' play and issues comps based on Loyalty Club guidelines.
  • Performs all other duties as assigned.
  • All duties are to be performed in accordance with policies & procedures.

Requirements

  • Customer Service experience
  • High School Diploma or equivalent
  • Effective communication in English, both written and verbal
  • Professional demeanor and attire
  • Strong interpersonal and organizational skills
  • Ability to work independently with little to no supervision
  • Teamwork skills
  • Previous experience in a high-end luxury Gaming or Hospitality environment
  • Exceptional time management skills
  • Intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook
  • Ability to resolve guest conflicts with ease or determine if management is needed
  • Valid Nevada Gaming License & Alcohol Awareness Card
  • Age 21 or older

Qualifications

  • Customer Service experience
  • High School Diploma or equivalent
  • Effective communication in English, both written and verbal
  • Professional demeanor and attire
  • Strong interpersonal and organizational skills
  • Ability to work independently with little to no supervision
  • Teamwork skills
  • Previous experience in a high-end luxury Gaming or Hospitality environment
  • Exceptional time management skills
  • Intermediate to proficient understanding of Computer systems such as: Microsoft Word, Excel & Outlook
  • Ability to resolve guest conflicts with ease or determine if management is needed
  • Valid Nevada Gaming License & Alcohol Awareness Card
  • Age 21 or older

Skills

  • Customer Service
  • Computer Systems (Microsoft Word, Excel & Outlook)
  • Time Management
  • Conflict Resolution
  • Communication

Benefits

Competitive wages with fantastic benefits for full-time and part-time jobs. Includes comprehensive benefits (Medical, Dental, Vision, Supplemental Coverage), 401K Retirement Plan, Paid Time Off (Vacation Pay), Free Daily Meals, Room & Restaurant Discounts, and discounted/ free tickets for certain shows. For more information about what's coming soon, click here.

Pay

Competition-based wages with excellent benefits package.

Schedule

Full-time and part-time positions available.

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