Customer Service Representative
Responsibilities
- Handle about 35-45 inbound calls per day, sometimes more and sometimes less.
- Respond to insurance servicing questions from borrowers, insurance agents, and financial institutions.
- Research and document calls using various systems.
- Ensure compliance with internal and external standards.
- Multi-task between different systems and respond to calls professionally.
Requirements
- At least 1 year of recent customer service experience (preferred: call center experience).
- Basic computer literacy (typing at least 35 WPM).
- Good verbal and written communication skills.
- Reliable transportation.
Qualifications
- Customer service skills.
- Basic computer skills (Windows PC, navigating software system).
- Ability to work remotely.
Skills
- Customer service.
Benefits
- Medical, dental, and vision insurance.
- Critical illness, accident, and hospital coverage.
- 401(k) retirement plan.
- Life insurance (voluntary).
- Short and long-term disability coverage.
- Health spending account (HSA).
- Transportation benefits.
- Employee assistance program.
- Time off/leave (PTO, vacation, sick leave).
Pay and Benefits
The pay range for this position is $17.00 - $18.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the Role
This is a Contract position based out of Daytona Beach, FL.
Job Type & Location
This is a hybrid position in Daytona Beach, FL.
Application Deadline
This position is anticipated to close on Sep 9, 2026.
About TEKsystems
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities.
About TEKsystems Global Services
We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution, and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities.