Customer Fulfillment Representative

Full-time warehouse position with a complete benefit package, including excellent health benefits, profit sharing, and bonuses.

Schedule

Monday through Friday, 7:30 AM to 6:30 PM (40 hours per week based on an 8-hour/day staggered work shift schedule).

Responsibilities

• Maintain an accurate running inventory.
• Restock supplies and inventory; place blanket and special orders as needed.
• Pull and package orders, including assembly of cardboard boxes, packaging foam and materials, and assembly of parts into individual bags and cartons.
• Enter purchase order data in the inventory control system.
• Accept, verify, inspect, and record all deliveries and shipments according to policy.
• Record, report, and return defective items.
• Label and sort inbound and outbound product.
• Maintain the organization and cleanliness of the warehouse area.
• Handle complaints related to shipments; notify supervisor of any shipping or receiving issues.
• Assist walk-in customers with determining and measuring product requirements, placing and picking orders.
• Load and unload shipments from trucks.
• Periodically operate the forklift for product movement and loading/unloading.
• Periodically drive company vehicles to move inventory.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Warehouse and forklift experience preferred.
• Proficient with inventory control systems.
• Thorough understanding of warehouse policies and procedures.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and customer service skills.
• Excellent time management skills.
• Valid driver’s license and acceptable driving record.

Physical Requirements

• Must be able to complete various activities in the warehouse that may require hours of lifting, standing, and carrying.
• Must be able to lift and carry up to 50 pounds at a time.

Benefits

• Paid Time Off
• Paid Holidays
• Medical, Dental, and Vision Insurance
• Group Life Insurance
• Accidental Death and Dismemberment insurance
• Long-Term Disability Insurance
• Employee Assistance Program