Revenue Protection Supervisor

About the role

BART is seeking a Revenue Protection Supervisor to play a critical role in safeguarding District revenue, overseeing the secure collection and transportation of cash assets, and ensuring the safety of personnel engaged in cash handling operations throughout the BART system.

Responsibilities

• Plans, organizes, and supervises Revenue Protection Guards responsible for protecting District cash and the Treasury personnel who transport, handle, collect and stock the cash.
• Reviews and evaluates the performance of Revenue Protection staff and administers and documents disciplinary actions as required; approves leave requests and adjusts schedules to ensure adequate coverage.
• Advises Revenue Protection Guards on methods and procedures of revenue protection and implements changes to operating procedures as necessary.
• Ensures all rules, policies, regulations, orders, and laws applicable to the Revenue Protection group are followed and works with Police Department command staff to address major issues.
• Serves as liaison for the Police Department with other divisions, departments, and outside agencies, including providing for all needed coordination with the Treasury Department.
• Captures and responds to inquiries and complaints from the community and/or other District departments.
• Coordinates with training staff to provide appropriate training and development for subordinates.
• Performs related duties as assigned.

Requirements

• Must have Certification in Firearms and Arrest Training.
• Must be at least 21 years old at appointment.
• Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs.
• Must be able to work various shifts, weekends, holidays, and overtime.

Qualifications

• Experience: Current employment and a minimum of two (2) years of full-time experience as a Revenue Protection Guard with the San Francisco Bay Area Rapid Transit District.
• OR Education: Possession of a high school diploma, GED or recognized equivalent.
• Experience: The equivalent of four (4) years of full-time experience in security and protective services, which included at least two (2) years of lead experience.

Skills

• Knowledge of: Principles, practices, techniques, and equipment of revenue collection and protection services and activities.
• Principles and practices of supervision, including work assignment, review, training, and motivation.
• Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices.
• Legally required conditions for drawing and using firearms.
• Operation, cleaning, maintenance, and safe handling of firearms.
• Techniques for observation and surveillance on security assessments.
• Conditions under which to initiate emergency action.
• Procedures and terminology for radio and telephone police communications.
• Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff.
• Training and motivating personnel.
• Implementing, and interpreting policies, procedures, goals, objectives, and work standards.
• Analyzing problems, evaluating alternatives, and recommending solutions.
• Exercising initiative and independent judgment within established guidelines.
• Observing people and activity to assess security conditions.
• Operating firearms accurately and responsibly.
• Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people.
• Remaining calm and making rational decisions in dangerous/emergency situations.
• Operating alarm and security systems, radios, videos, and telephones.
• Reading maps and planning and varying transport routes for security.
• Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers.
• Keeping records and writing reports.

Benefits

The position offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay

This is a BART Police Management Association (BPMA) represented position. Salary: $11,350 (Step 1) / monthly to $13,171 (Step 4) / monthly Note: The starting salary will be at Step 1. Effective July 1, 2026, The Salary Will Be: Salary: $11,577 (Step 1) / monthly to $13,435 (Step 4) / monthly

Schedule

As assigned. Note: Must be willing to do shift work with varied days off and weekends.