Revenue Supervisor - Revenue Administration

Purpose

Join our team today as a Revenue Cashiering Supervisor working within the Revenue Administration Division. As the Revenue Cashiering Supervisor, you'll provide hands-on leadership for the City's cashiering operations, ensuring every payment is processed accurately, efficiently, and in compliance with City policies and procedures while fostering a culture of accountability, teamwork, and outstanding customer service. In addition to overseeing operations, the Cashiering Supervisor provides staff training and works alongside the team in daily cashiering activities. We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers' program, tuition reimbursement and more!

Essential Job Functions

• Supervise, direct, and evaluate assigned staff, process employee concerns and problems; direct work; counsel, discipline; complete employee performance appraisals.
• Cookordinate, assign and review work; establish work schedules; maintain standards; monitor status of work in progress; inspect completed work assignments; answer questions; give advice and direction as needed.
• Develop processes and procedures as necessary to perform daily work and special projects.
• Interpret and explain city, and department policies and procedures.
• Maintain processes and technology associated with the application of payments.
• Participate in departmental projects, technology implementations, and continuous process improvement initiatives.
• Ensure that payments are appropriately and efficiently applied to City accounts.
• Prepare monthly statistical data reports and present findings.
• Aid staff with, and respond to, customer complaints.
• Communicate with customers by phone and in person concerning payments.
• Correct misapplied payments.
• Process employee leave sheets and review employee timecards for accuracy.
• Assist with audits by providing supporting documentation and financial records.
• Perform other related duties as assigned.

Minimum Qualifications

• Requires a Bachelor’s Degree in Accounting, Finance, Business Administration, Public Administration, or a related field; with one to three years of experience in accounting, banking, and/or cashiering; with a minimum of one year supervising employees in an accounting, banking, or cashiering environment; or any equivalent combination of education, training, and experience.
• Must possess and maintain a valid state driver’s license with an acceptable driving history.

Preferred Qualifications

• All minimum qualifications, plus one to two additional years of in-field experience; along with at least one additional year supervising employees in an accounting, banking, or cashiering environment; or any equivalent combination of education, training, and experience.

Additional Information

• Knowledge of governmental accounting principles and practices.
• Knowledge of job-related software programs.
• Knowledge of modern office practices and procedures.
• Knowledge of city personnel policies.
• Knowledge of computers and other modern office equipment.
• Skill in establishing priorities and organizing work.
• Skill in the operation of computers and other modern office equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.
• Skill in the training and supervision of personnel.

Personal Contact

• Regular contact within the department and other departments, outside agencies, and the general public (supplying or seeking information) on specialized matters.

Physical Demands

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping.
• The employee occasionally lifts light objects.

Work Environment

• The work is typically performed in an office.
• Absence of disagreeable conditions.

City Of Savannah Employee Benefits Overview

• Paid Holiday
• Paid Vacation
• Paid Sick Leave
• Defined Benefit Retirement Pension Plan
• Protective Services Retirement Plan (select positions)
• Deferred Compensation Retirement Plan
• Retail Seminar
• PPO Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wellness Programs
• Health & Wellness Incentives
• Long Term Disability
• Excellence and Service Recognition
• Employee Development and In-Service Training
• Education Assistance Program
• Uniform Allowance (select positions)
• Employee Assistance Program
• Discounts and Memberships
• Employee Relations
• Direct Deposit
• Credit Union
• Pretax Parking Deductions
• Employer Assisted Home Purchase Program
• Domestic Partnership Benefits
• Healthcare PPO Medical Plus Plan
• Healthcare PPO Medical Basic Plan
• Healthcare Dental Plus Plan
• Healthcare Dental Basic Plan
• Healthcare Vision Service Plan
• Life Insurance
• Basic Life and ADD Supplemental Life
• Employee Supplemental Life
• Spouse Supplemental Life
• Child Benefits