Revenue Protection Supervisor

About the role

BART is seeking a Revenue Protection Supervisor to play a critical role in safeguarding District revenue, overseeing cash handling operations, and ensuring the safety of personnel.

Responsibilities

• Plans, organizes, and supervises Revenue Protection Guards responsible for protecting District cash and Treasury personnel.
• Reviews and evaluates the performance of Revenue Protection staff and administers and documents disciplinary actions as required.
• Approves leave requests and adjusts schedules to ensure adequate coverage.
• Advises Revenue Protection Guards on methods and procedures of revenue protection and implements changes to operating procedures as necessary.
• Counsels and trains subordinates.
• Serves as liaison for the Police Department with other divisions, departments, and outside agencies.
• Handles and responds to inquiries and complaints from the community and/or other District departments.

Requirements

• Must have Certification in Firearms and Arrest Training.
• Must be at least 21 years old at appointment.
• Must pass an 832 Penal Code (arrest/control) and firearms course, as well as qualify every six months at Department range programs.
• Must be able to work various shifts, weekends, holidays, and overtime.

Qualifications

• Current employment and a minimum of two (2) years of full-time experience as a Revenue Protection Guard with the San Francisco Bay Area Rapid Transit District.
• The equivalent of four (4) years of full-time experience in security and protective services, which included at least two (2) years of lead experience.

Skills

• Knowledge Of: Principles, practices, techniques, and equipment of revenue collection and protection services and activities.
• Principles and practices of supervision, including work assignment, review, training, and motivation.
• Locations and characteristics of District stations, fare collection, cash handling and related facilities and devices.
• Legally required conditions for drawing and using firearms.
• Operation, cleaning, maintenance, and safe handling of firearms.
• Tactics for observation and surveillance on security assessments.
• Conditions under which to initiate emergency action.
• Procedures and terminology for radio and telephone police communications.
• Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff.
• Training and motivating personnel.
• Implementing, and interpreting policies, procedures, goals, objectives, and work standards.
• Analyzing problems, evaluating alternatives, and recommending solutions.
• Exercising initiative and independent judgment within established guidelines.
• Observing people and activity to assess security conditions.
• Operating firearms accurately and responsibly.
• Dealing tactfully and authoritatively with patrons and the general public, including hostile, abusive, and disorderly people.
• Remaining calm and making rational decisions in dangerous/emergency situations.
• Operating alarm and security systems, radios, videos, and telephones.
• Reading maps and planning and varying transport routes for security.
• Operating motor vehicles safely, including armored trucks, transport vans and semi-tractor trailers.
• Keeping records and writing reports.

Benefits

Competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay

$11,350 (Step 1) / monthly to $13,171 (Step 4) / monthly

Schedule

As assigned.